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Hotel ICON

4.5 of 5
No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Hotel ICON
Ranked #3 of 506 hotels in Hong Kong
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1,308 reviews from our community

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Traveller rating
    1,075
    196
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Date Rating
Melbourne, Australia
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

I have only stayed at the Hotel ICON 11 times in the last 18 months. It only has the best staff, best service,best rooms, best club lounge and best gym in all of the hotels I have stayed at in HK, China and Asia. The good service starts at the front door and continues for your whole stay. My wife... More

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Salvador, BA
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Located in Kowloon, this great property is a great design showcase and well woth the price. Harbor views rooms are great and I would strongly advise to go fore the higherst floors possible. Fiendly and efficient service top it all.

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Moscow, Russia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

I stayed in this hotel for 3 nights during our trip to Hong Kong with my wife. The hotel a brand new, has high ranks on trip advisor so I decided to book a room here with harbor view. At the check in a Russian speaking person made a registration and gave us a room on the 7-th floor. When... More

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Radhatter, General Manager at Hotel ICON, responded to this review
24 May 2013

Dear Ivan S, You cannot imagine how much your comments mean to us. It is so encouraging to read when our guests have a memorable experience but we will not sit still - we will constantly try to improve upon what we do. I cannot overlook your mention of the disappointing view on the first allocated room. Factually there are... More

New Zealand
1 review
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Ok so this hotel is fantastic!! Super modern edge architecture, design and technology. The market breakfasts and dinners are out if this world for variety and too not h food, buffet style. The staff were so efficient and helpful every step of the way. Despite being trainees. Infact probably because of it. The location was great also for the mtr,... More

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Radhatter, General Manager at Hotel ICON, responded to this review
22 May 2013

Dear ociiana, Thanks for your post. It was great to read that you found our little touches delightful and had a wonderful stay with us. We hope to welcome you back to stay with us in the future. With all good wishes, Richard More

Karlsruhe, Germany
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Top marks for this hotel. Great service, reasonable price and the breakfast was nearly endless. The location was very convenient for everything on the Kowloon side and getting over to the Island wasn't much trouble either. The rooms are spacious, clean and views are great. The bar on the top floor makes decent drinks, although the liquor selection blocks the... More

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Radhatter, General Manager at Hotel ICON, responded to this review
22 May 2013

Dear Steve15182, Thanks for your post. Indeed we are very well located away from the hustle and bustle of Nathan and Canton Roads and have excellent transport links via TST East Station. I’m glad you enjoyed your breakfast and would definitely stay with us in the future. I look forward to welcoming you both back on your next trip. Kind... More

Napier, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

I booked this hotel on the strength of TripAdvisor reviews and was very very pleased that I did. Service was exceptional, but not in your face like many other 5 star hotels. It is attached to the university polytechnic and many staff are in training. It is very difficult to tell between staff and trainees, the standards are pushed very... More

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Radhatter, General Manager at Hotel ICON, responded to this review
22 May 2013

Dear Eddlesstraveller88, Thank you for taking the time to write such a detailed review. I’m glad that all in all you enjoyed your stay with us. Thanks for your fantastic feedback regarding your experience at Timeless and your tea / meal in The GREEN; I will certainly pass this on to the team in the restaurant and the interns. When... More

Hinckley, United Kingdom
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

The Hotel Icon is a little way from the main Kowloon hotels. It is part of the university and is used for their hotel Management courses. So at least while staff are in the Icon they perform superbly. The service and cleanliness is top quality. We had a Club room on the 25th floor, this gives access to the Above... More

Was this review helpful? Yes 1
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Radhatter, General Manager at Hotel ICON, responded to this review
22 May 2013

TDear GeoffRB, hanks for your post. I was delighted to read such great comments regarding the excellent service you experienced in both the Above and Beyond Lounge bar and at breakfast time and I was really pleased that you found Nick and the team there to be charming and will certainly pass this on to them all and the Concierge... More

Bradenton, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We wanted to try a new hotel on our most recent trip to Hong Kong, and tried Hotel Icon. We were not disappointed. We were most pleased with the service, dining options, room arrangement, harbor view, and condition of the hotel. The hotel does sit a couple of kilometers back from the harbor, while you still have a great view;... More

Was this review helpful? Yes 2
Radhatter, General Manager at Hotel ICON, responded to this review
22 May 2013

Dear Conradsz, Thanks for your post and positive feedback about your recent stay with us. I am pleased that you found our location great, our team very friendly and your room to be of a high standard. We hope to welcome you back to stay with us again in the near future. Kind regards, Richard More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed 3 nights at the Icon for our Honeymon and our experience was great. The if your thinking about doing a reservation on the Icon , go for the Club experience, its worth it. When we got there we got priority check in at th Above and Beond Lounge, and got an up grade on our room reservation from... More

Was this review helpful? Yes 1
Radhatter, General Manager at Hotel ICON, responded to this review
20 May 2013

Dear sgil_10, Thank you very much indeed for your terrific review. So happy we exceeded your honeymoon expectations in every possible way and that you appreciated the memorable experience of the upgrade to the C65 suite, that's our goal. My team and I do and look forward to meeting you both again next time, please don't hesitate to get in... More

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2013 via mobile

Absolutely amazing hotel, incredibly comfortable bed, best hotel bathroom ever, beautiful views of Hong Kong Island, great customer service in every department, stunning food and great Kowloon location! It's a must choice for anyone visiting Hong Kong for business or pleasure!

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Radhatter, General Manager at Hotel ICON, responded to this review
20 May 2013

Dear Oliver C, Thank you very much indeed for your amazing review. So happy we exceeded your expectations and you consider us one of Asia's best hotels ! We all look forward to meeting you in person next time, please don't hesitate to get in touch to make a booking. general.manager@hotel-icon.com Best wishes Richard Hatter More

 
 
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Additional Information about Hotel ICON

Also Known As:
Hotel ICON Hong Kong
Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Hong Kong
#2 Luxury Hotels in Hong Kong
#5 Business Hotels in Hong Kong
Price range (per night): $253 - $470
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 
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