This hotel has a lot of extras that make it stand out - complimentary mini-bar, space to relax while waiting for your flight after check-out are two examples but especially it stands out because of the very very high service levels from staff. In fact I think it's the best service I have ever experienced. My only problem was that... More

Hand made cupcakes on arrival at hotel. Awesome mini bar. Fantastic food and knowledgeable staff. My partner fell ill! Staff advised of options to seek medical assistance within 2 minutes of ringing planned all details and called the next day to check on us.

We spent six nights at the hotel icon and loved every minute.It was such a peaceful haven to return to after a busy day shopping and sight seeing.The hotel is super clean and smells divine,the rooms spacious and modern and the service from all staff fantastic.This hotel is excellent value for money and I would not hesitate to recommend it... More

This was a long anticipated experience for us, we had booked 4 months in advance based on previous reviews on tripadvisor. We were blown away by the attention lavished, the level of service, the quality of this brand, and the friendliness of everyone at the icon. We enjoyed a club harbor room on the 25th floor and all of the... More

We enjoyed our stay at the Hotel ICON, especially with the expansive room (the room was about 3 to 4 times the size of a room at the Cosmo Hotel in Wan Chai), free M&Ms, and funky bathroom. The gym was also well-equipped and had a great view of the city (but a view of Hong Kong from any vantage... More

Fans of well designed hotels will love Hotel Icon. The rooms are stunningly designed - right down to the tv over the bathtub. Spring the additional dollars for the view over Victoria Harbour & you may never want to leave your room. Can't say just how much I was impressed by the rooms & restaurants. Dined in "Above & Beyond'... More

We stayed in the Icon for 4 days on business. Didn't have a harbour view room but not too bothered as quite like looking at buildings but if I had been paying and could choose would definitely have gone for harbour view club room. Room excellent, sevice outstanding. Only two quibbles. You cannot get freshly made poached eggs - they... More

superb rooms and facilities, phenomenally helpful and professional staff, brilliant hotel

Disappointing stay after reading a lot of positive review about this hotel. Stayed in a Club room because we wanted to experience the Hotel fully. Despite the fact other reviewers with young children being allowed into the Lounge for club previledges and never stating that it is NOT allowed in their pamphlets or promotions we were turned away twice! Once... More