We did stay in City loft in Wing Lok st. Sheung Wan during christmas season it was convenient and clean. I just don't get some of the bad reviews I never happen to us. Had a great time and the staff was accommodating they even have a laundry area on the roof top which you can buy hang around. My... More

The phillipino maids stole some of my things. I took the matter up with management(anita) who ignored it. The rooms are really not that cheap and I expecected management to get back to me but they pretty much ignored it. Basically if anything is left around the maids will help themselves to it.

Cityloft is operated by a pair of greedy couple, Stan and Hoi Yee. They always pretend to be kind and provide "customer sevice" to clients. Basically, they employ the sales position and claimed it is the "adminstative officer + customer service officer". When you cant get the customer rent the flat, they will keep blaming you for the problem. But... More

I booked this serviced apt in Shenung wan as it was not that expensive and was fine on the picture. After a week of stay I got robbed in the apt. I totally trusted Hong Kong as everyone is saying its totally safe but still put my stuff in a locked drawer in the room, just in case. One night... More

This is my 2nd time at City Loft. The first time I got extremely pissed off as something disappeared in my room, but since they realized how bad it would look on them, I guess they made an extreme effort to be nice and I was too preoccupied by other stuff to do anything about it. But seriously: while I... More

I was quite hesitant after reading the reviews but I was pleasantly surprised. They have some really old units but after viewing a few, Stanley took me to see some new ones and they were quite pleasant, small but clean. I had to pay a little bit more for the newer units of course. But for the budget I had,... More

My new camera & $500 AUD got stolen whilst I was staying there! I knew it was one of their maintenance staff who had stolen my camera and cash, because he came into my apartment once without my permission, later told me that he came in to check on the toilet. I told the agency about it, and they didn't... More

Terrible rating it's already too good for this place to avoid! I have not seen other comments before because I have rented in the name of Econroom in reality it's city loft ... SO BE CAREFUL !

DO NOT be taken in by the website, these are dingy guesthouses, small rooms at best, tiny at worst, usually with strange, old, architectural features - like a toilet in the middle of the room with no door, split level floors in the shower, etc. They call them "serviced apartments" yet they don't provide even toilet paper (no joke!), let... More