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All 366 Hong Kong hotels »

W Hong Kong

5.0 of 5
No.1 Austin Road West, Kowloon Station, Hong Kong, China
Hotel amenities
W Hong Kong
Ranked #13 of 366 hotels in Hong Kong
4.5 of 5 stars 820 Reviews
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820 reviews from our community

What travellers say about this hotel
  • Airport Express(45)
  • Elements mall(20)
  • Very nice(19)
  • Train station(15)
  • Room service(15)
  • Best hotel(14)
  • Bliss spa(12)
  • Tsim Sha Tsui(8)
  • Star ferry(8)
  • Nathan road(8)
Traveller rating
    554
    199
    42
    15
    10
Only show reviews for Family (87) | Couples (269) | Business (199)
Date Rating
New Delhi, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

My first stay at W Hong Kong was a pleasant one. W hotel is ideally located for business travellers, situated as it is right upon the Kowloon station, making commute a breeze! The hotel is designed in a modern, edgy way ,but the service is as traditional as can be. Very warm, helpful and keen staff. A special mention for... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
28 May 2012

Hello richie039. Thanks for your very positive review of W Hong Kong. Very pleased to know you enjoyed the convenience of our location and the warmth of our team. We are lucky to have a beautifully designed hotel with spectacular views, but I am particularly happy to hear that the service was pleasing as these soft factors usually contribute most... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

Love the W - I stay here on regular basis when In HK and besides their mindblowing beds, the service and hotel concept in general is excellent. All the restaurants are good (breakfast scarily big!), the spa is amazing and their gym actually makes you want to work out. Another big bonus is that the airport express stops at Kowloon... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
28 May 2012

Hello MizzMin. The W effect is something we aim for daily! Thanks for writing about your stay with us and good to know you enjoyed a treatment at Bliss and and a workout at Sweat. These two gems at the top of our building combine with Wet (our 76F outdoor pool) to make W Hong Kong a great place to... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

First time at the W hotel in Kowloon and thoroughly enjoyed it. Unbelievably convenient location above the MRT so easy to use the Airport express. You can also check your luggage in on the return journey at the MRT station which works perfectly if you still haven't found the way to pack light! Service was excellent. Good tips from the... More

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See 2 more reviews by Paul T for Hong Kong
Mumbai
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW

I was on a business trip to HK for 5 days in April 4th week. I stayed at the W, Kowloon. While I have been around quite a few places and stayed at a fair share of hotels, the service of this place stands out. They are exceptional with their service. Location is very good, very accessible. One tip -... More

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Bangkok, Thailand
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 23 May 2012

My second visit to the W Hotel in Hong Kong, because I enjoyed the first one so much. Location is excellent, on top of the Kowloon railway station, with direct access to the nice Elements shopping center. The room is super-cool, perfect for one person. Lighting arrangement can be a tad difficult to handle, but I got the hang of... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
24 May 2012

Thank you Kofty for your tripadvisor review. We are really pleased you found the W Hong Kong talent could be "cool" without making you shiver! We work hard to ensure the team consistently bring the trademark W Whatever / Whenever service philosophy to life and a key element of this is being approachable and natural. I'm glad you think we... More

Olympic Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2012

We had and amazing layover stay at the W! They have done a great job on the property. Everything from the lobby bar, the pool on the 76th floor, to the small but cool rooms (especially the bathrooms). The service was great everywhere we went an the folks at the bar next to the lobby were super friendly. Thanks to... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
23 May 2012

Hello Filip Z and thanks for posting your thoughts on W Hong Kong. I have shared your comments with Valeriya and the team at Living Room (the bar you experienced on the 6/F). Infact this venue will be rebranded as WOOBAR and relaunched with one amazing party on June 15, with W Hotels DJ Lab 2011 artist, Lincoln Medley, and... More

Shanghai, China
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Had a wonderful stay at the W HK. while not in the heart of Kowloon, it was still very well located, above the airport express station and a few stops to Central on the other side. It is above a high end shopping mall, with many food choices including a great supermarket. But enough about the location.. I loved the... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
22 May 2012

Hello ShanghaiPandas. Thank you for your comments and we are so glad to know you enjoyed the hotel. It's great to know that you enjoyed the whimsical interior design of the hotel including the fun Alice in Wonderland theme of our Kitchen restaurant. Each W Hotel has it's own unique design narrative that runs throughout and many of those loyal... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2012

W Hong Kong was the first stop on our honeymoon on the way to Southeast Asia. The hotel is part of a giant luxury/high end/world-class shopping mall on Kowloon. Fendi, Prada, DeBeers, Jimmy Choo etc. The ground floor of the mall connects the HK public transit MTR and the Airport Express which makes it an ideal location for convenient transit.... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
22 May 2012

Hello royellis1973, and thank you for taking the time to post such a great review of W Hong Kong. I have shared your review with the team and we all agree that your recommendation for others to try us out is a challenge we are up to. We will continue to strive to get such an enthusiastic response from each... More

Harpenden, United Kingdom
Top Contributor
55 reviews 55 reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 14 May 2012

What an amazing trendy hotel and a great start to 3 weeks in China. The location couldn’t be better, 2 stops from the airport on the airport express and 1 stop from Central on HK island. We paid using SPG points so it’s hard to judge value. The welcome from all the employees was excellent and very friendly. They recognised... More

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See 2 more reviews by JamieHerts for Hong Kong
W Hong Kong, General Manager at W Hong Kong, responded to this review
15 May 2012

Dear JamieHerts, thank you for taking the time to post a review of your W Hong Kong experience. Delighted to know our talent were their usual friendly, eager-to-please selves. Encouragement like that helps to keep the entire W team passionate about what we do. Thanks and hope to see you again soon at W Hong Kong. Best wishes, Peter Hildebrand... More

UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2012

I have been fortunate enough to stay in W Hotels in London and Bali and now Hong Kong was my third W experience. I love the W Hotel brand as they are still up there with 5* quality and service but it is delivered in a modern funky style. The service, attitude and quality was excellent and next time through... More

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W Hong Kong, General Manager at W Hong Kong, responded to this review
15 May 2012

Hello luvweekends, and thanks for your posting. Great to know you share our passion for the W Brand! We believe it is even more important for a hotel like ours to uphold the finest 5 star services, otherwise we could never legitimately pull off the rest of the fun things that we do at W. Glad to know the signature... More

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Additional Information about W Hong Kong

  • w Hotels Hong Kong
  • w Hotel Hong Kong
Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Price range (per night):* 313 AUD - 466 AUD

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