This is a top quality, clean accommodation, with attentive friendly staff. Food is of an International flavour as well as Chinese. It is in an ideal position in Beijing and only 20 mins to the International Airport. Would definitely stay there again.
Thank you for your complimentary review of the Oakwood Residence Beijing product and service, I most certainly will pass along your compliments to all our associates. We hope to welcome you back to Beijing on your next visit to Beijing!
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I recently had my first visit to Beijing. I was unsure where to stay so after searching the web and reading about Oakwood, I decided to give it a try. I am so happy I did! From the professionalism at the front desk staff to the beautiful decor of the lobby and our room, I was very impressed. I only...
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Thank you for your great feedback and certainly for the fine compliments regarding our associates at the front desk as well as for the services provided by our food and beverage and housekeeping teams - I will pass along your review to our associates in these departments as well as their managers. We do pride ourselves on giving our very...
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I would like to highly recommend that you stay at Oakwood Residence in Beijing. Staying here was one of many highlights we had while in the city. We found the staff to be outstanding!! They excel at customer service! We found them to be very professional and personable in all of our experience while staying here. Whether it was a...
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Thank you so much for taking the time to write your review of the Oakwood Residence Beijing. I was especially happy to read your compliments on our associates and the service they provided inclusive of the hardware features of the property. I will pass along your compliments to our associates and also to Grayline Tours and their guide Marcus as...
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I have travelled around most of Europe, Middle East , Africa and North Africa,
I am enjoying my stay at the Oakwood in Beijing, it has everything you need for a long stay in Beijing.
It is well situated with friendly staff , good food and room service, rooms are spacious and clean and comfortable, and I have made some...
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Thank you for your great comments - I will be sure to let my team know how well you are enjoying the Oakwood Residence Beijing! Glad to hear you are enjoying all the features of the property as well as the restaurants, lounge bar and in-room dining. I trust you will continue to enjoy your stay with us!
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My wife and I stayed at Oakwood Residence Beijing very recently for a few weeks while i was taking care of business here.
I had found Oakwood during a web search i had conducted. My wife and i both loved the beautiful elegant hotel rooms that we saw on the web site and had decided to book our hotel room...
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Thank you for your comments with regard to your recent visit to Beijing. I'd like to assure you we do take note of all guest comments good and bad and use them to be a constructive tool to train our associates in order to improve upon our service or to motivation our team.
The crater you refer to is a...
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So we have been here two weeks. Overall the apartment (1 bedroom) is comfortable , clean (cleaned every day) good new furniture, bathroom new, TVs good , kitchen appliances good....really nothing to complain about. They are very conscientious about almost everything. Checking to see if you have laundry every day, cleaning the apartment early every day. The Healthclub is open...
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Thank you very much for your great compliments on our product and service and the helpfulness of all our associates here at Oakwood Residence Beijing! We look forward to welcoming you back in 2 weeks.
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Hello,
i am writing this review today to WARN others NOT to fall into the trap of staying here. I lived at Oakwood beijing in Dongzhimenwai for a year. I paid 32,000 RMB every month which in USD is about $5,000 so NOT small change by any means. I thought for 5,000 USD i would be living in a first...
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I must say I was quite surprised when I read your review of our property. We are operating at over 90% occupancy and this is really the first time that I have received such comments from a guest. I want to extend a sincere apology to you on behalf of the entire team since it appears we failed to meet...
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Hello!!! Clean rooms and great service - but value of the rooms should be improved (do not look exactly)... Breakfast could be have more variety... But in sum - good!
The location is great. Close to the center but very quiet. Very good servise and they are always available to help. The sales person was very helpful and got the ideal room for me. Never need to worry about anything and I could just so concentrated on my work. After long day working outside, I always felt relaxing to come...
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Thank you so very much for your great comments regarding your recent long stay with us. I will be sure to pass along your compliments to our associates and in particular our Sales Manager who personally assisted you in finding the right apartment to meet your needs. We look forward to welcoming you back on your next business trip to...
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My family and I had a great stay at the Oakwood. Very spacious apartment, well apointed, nice firm beds and very friendly staff. There was alot to like about the place... but I heard others talk about niggly issues with some of the rooms. My room had a slighlty annoying smell in the cupboard uner the sink, and the cooking...
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Thank you for your compliments regarding our product and services...I will pass them along to my team! Regarding the smell issue in the kitchen, I have had my engineering and housekeeping associates investigate it and corrective action has been taken. We do provide instruction manuals on how to use the various kitchen appliances but our housekeeping team are always happy...
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