Stayed in middle April for 4 days, the hotel is obviously in the process of renovation, at least from outside. I can hear the construction noise and see the cables for outside construction platform hangging outside of my windows. The hotel itself is pretty old one, the carpet looks not clean. But the hotel location is very good, the service...
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Dear Park_2006
Thank you very much for staying with us and for taking your time to write your review! We're sorry to hear you were not completely satisfied with your experience.
I have to admit that Hotel Kunlun is one of the five-star hotel with a long history in Beijing, in order to meet our guests constantly changing demand, as...
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stayed at the Kunlun for four nights in Feb 2012 on business. The hotel was excellent overall and I would highly recommend it for the business traveler. The room was very nice and I especially liked the high volume shower. The rooms had plenty of western outlets so my US electronics remained well charged. They gave you 2 bottles of...
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Dear MNTrotter
Thank you for sharing your stay experience with us on TripAdvisor and we are delighted to receive an almost perfect score.
We are very pleased that you like the our room amenities, as well as our excellent breakfast buffet, wonderful clean gym faxility and also our carefully services of front office staffs, helping to make your stay more...
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good location near the diplomatic area and just before the Beijing infamous traffic jams coming in from the airport. Old five star chinese hotel, good for business but the rooms are noisy and old school. not good for value.
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Dear Mr. Ka21
Thank you for your review!
First of all, on behalf of the staff and management here at Hotel Kunlun, please accept my most sincere apologies for the inconvenience you encountered during your stay, as you know the building of Hotel Kunlun was built on 1988, and in order to meet the increasing needs of traveler, the hotel...
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Stayed at the hotel for six nights for a business trip. The fitness center and indoor swimming pool are very nice and a good place to start the day. Breakfast is the typical vast variety of international foods (included in price of the room). The hallway cooridor on my flloor (12th) smelled like a burning clutch (all week). FOtunately, the...
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Dear Sir
Thank you for your feedback
We do apologize for your inconvenience you encountered during your recent stay. As you may be aware, the hotel is under renovation, that smell probably came from the project, hope you would understanding this situation.
We look forward to seeing you again soon, at the totally renew Hotel Kunlun of course!
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The service is great but in a more local sense and doesn't have that corporate slickness of textbook host manners that the western chains have. As a Platinum at Westin and Diamond at Hyatt I see the best of both chains but when in Beijing I just find the Kunlun more interesting.
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Dear Jack F
Thank you for your feedback.
Hotel kunlun is managed by Jinjiang international hotels group based on Shanghai in China. As you know at the recent year, JJ group is on the way of internationalized development at the same time, also do not forget to keep the chinese traditional culture.We are glad that you are very enjoy it....
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I was traveling with friends who came to visit and they picked this hotel. The hotel is geared to a business or western clientele. The lobby is nice with a restaurant with western and Chinese foods. There is a rotating lounge on the top floor though the drinks are a little pricey. The room was OK with wired internet. The...
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Dear lbeachey,
Thank you for your feedback.
We do apologize for your wait during your recent stay. As you may be aware, the seven-day National Day public holiday in the first week of October means a sharp surge in travelers to Beijing. Though this is not an excuse, we ask for your understanding that preparing your room took longer than...
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Stayed here for three nights on a business trip. I found the staff extremely helpful and friendly, a good choice of restaurants in the hotel. I was amazed at my laundry being returned in less than three hours when i requested the overnight service. The onlybgripevwas the air-con but I haven't found a Chinese hotel with air-con that works yet!...
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Dear Richemery,
Thank you for your review! We're delighted that we were able to 'treat you' during your recent stay with us.
As a luxury business hotel, we understand the needs of busy business travelers such as yourself, and we understand that a wide selection in good food, quick and efficient services, and friendly staff, can make or break your...
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I often travel to Beijing and this is the only hotel I choose to stay. Not that far away from airport an ideal hotel in the midst of buzzing city, good for shoppers and office locations. The hotel is grand in style, good food, spacious rooms and are well maintained with free internet. The service is excellent and the staff...
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Dear RAMRK,
We're delighted to know that Hotel Kunlun is 'your only accommodation choice' during your visits to Beijing!
We very much value the feedback and comments of our frequent guests as we aim to maintain a high level of service through each day, month, and year; we invite you to contact us at any time, to let us hear...
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The location is to a high enough standard, with prices to match.
However, the stay was entirely destroyed when checking out. They claimed I had taken a bottle from the mini-bar that I know I had not - in fact there was no such bottle when I came to my room. So I refused to sign the bill for that...
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Dear Sir,
Thank you for your candid review of Hotel Kunlun, and of your experience here in May.
On behalf of the staff and management here at Hotel Kunlun, please accept my most sincere apologies for the inconvenience you encountered during your check-out, and for the poor handling of it by our staff. Your very honest review has stressed to...
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I was stayed at Kunlun 4 nights and i really like this Hotel.
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