Was stated as 5 star hotel. But the rooms feel like a 3 star standard. Their maintenance service was slow as there were problem with the electric socket and my room door was not able to lock properly! I was on a business trip and I was travelling alone. Of course I had to be concerned about my room door!... More

good hotel, but I was unlucky to have no water at all in the morning when i had to check out and leave. It did not get fixed in time, so I had to leave for a whole day of travel without having showered. Also, checkin took long because it took them a while to find out I had a... More

We are staying for 1 month in the Kempinski Lufthansa Residence Beijing, China in an apartment. At the moment it is not possible to stay longer than 1-2 hours in the apartment - there are heavy construction works in the front of the apartment (Four Season side). The core problem is that the very heavy noise starts around midnight when... More

Slightly dated hotel but still an excellent choice. One problem was the poor air conditioning. Outside temperature was only in the low 80s but the a/c could not get get the room temp below 75 degrees. That being said we still had a good stay. The breakfast buffet was top notch. Was also nice to be able to get a... More

Tonight is my last night at the Kempinski. I stayed 5 days, most of them where a Chinese holiday but it did not affect the service at all. The rooms are still nice for an hotel that old. The room service is excellent. The non smoking room do not smell which is rare in China. The breakfast is excellent. The... More

The hotel has a nice lobby, the manager was very helpfull in changing Me to another room as nothing was working there. The rooms need urgent renovation, the internet can be free if You enroll the points program but it doesn't work. It is certainly not worth to pay "a dime" for it. This is not a Kempinsky as We... More

The hotel was great rally nice lobby and the staff was really friendly and always ready to help the rooms need a bit of eprenovation but the over quality was great and the location is very central. The best was the German restaurant they have with real German beer I was very surprise to find this More

This was my second stay here this time, which I stayed for 6 nights. Business as usual. The thing that I liked about this place was that the service by the staffs were great. I am able to enjoy the facilities this time such as the swimming pool and the suana more during my stay. The suana is on rotating... More

I stayed here because I had a business meeting in the Lufthansa Centre. Although it may have been a proper 5-star business property 15 years ago, these days the competition in Beijing is so fierce that the Kempinski isn't at the races. Apparently a complete refurbishment of the hotel is planned for 2012; I would wait for it to be... More