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Mercure Beijing Downtown

4.0 of 5
No.16A West Dawang Road, Chaoyang District, Beijing 100124, China
Hotel amenities
Mercure Beijing Downtown
Professional photos
56 traveller photos
Ranked #72 of 3,947 hotels in Beijing
4.0 of 5 stars 131 Reviews
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131 reviews from our community

    Trip type
Traveller rating
    62
    49
    12
    8
    0
Date Rating
Raleigh, North Carolina, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good stay with group tour”
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

We stayed for a week on a group tour in Feb. 2012. This was my first time to Beijing, and the hotel was definitely beyond expectation, since we didn't actually know where we would be staying until about 2 weeks prior to departure. Their breakfast buffet was very good, dinner in one of the restaurants was average and service was... More

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Mercure Beijing Downtown, Guest Relations Officer at Mercure Beijing Downtown, responded to this review
16 May 2012

Dear Madam, First of all we want to thank you for taking the time to review our hotel. This way we can keep pushing our service forward in the future. We regret you have had a negative experience during the dinner you took in one of our restaurants. We will certainly take your remark into account and pass it through... More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Not a good location.”
3 of 5 stars Reviewed 8 May 2012

We stayed here with a tour group so not our choice, the location is not a very nice area and we were advised not to go to far from the hotel, being two women we wanted to explore the area but did not feel safe. Our bathroom had the most disgusting smell and we had to keep the door closed,... More

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See 3 more reviews by catchfab for Beijing
Mercure Beijing Downtown, Guest Relations Officer at Mercure Beijing Downtown, responded to this review
8 May 2012

Dear Madam, We are sorry to hear that the hotel surroundings and the bathroom cleanliness didn’t meet your expectations. Therefore we would like to express our sincere apologies to you. We are not located in the centre of the city; however the hotel is situated very close to the Central Business District of Beijing. The CBD is known as a... More

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“internet access in the room”
3 of 5 stars Reviewed 24 April 2012

note that the internet access cable for the room is for show only. Otherwise a reasonable hotel. For a s4 star hotel, I rate it average but close to good. More

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Mercure Beijing Downtown, Guest Relations Officer at Mercure Beijing Downtown, responded to this review
27 April 2012

Dear Sir, Thank you for reviewing our hotel lately. As you mentioned we do provide our guests with an Ethernet cable to have internet access in the room. From what we can presume out of your review, apparently this cable didn’t work as it should have been. As a consequence we are very sorry to hear that you were not... More

Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
“Good hotel and great service”
4 of 5 stars Reviewed 1 April 2012

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Mercure Beijing Downtown, Guest Relations Officer at Mercure Beijing Downtown, responded to this review
5 April 2012

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Hartford, Wisconsin
1 review
1 helpful vote 1 helpful vote
“the best impromtu trip i've evern taken!”
5 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

i found an amazing trip on travel zoo, china spree was the travel agent and made all the arrangements.there were 44 people in our group and we loved every single bit of it, the price was unbelieveable, i would recommend it in a second. they have western and eastern food. no complaints however 2 side notes. every country has their... More

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Mercure Beijing Downtown, Guest Relations Manager at Mercure Beijing Downtown, responded to this review
22 March 2012

Thank you Connie S from Wisconsin for your review! Very kind of you to take the time to share your experience and recommend our property. We are loving the feedback we have been receiving from all the American guests who recently stayed with us. Your contribution acknowledges once again the importance of customer service and encourages us to keep up... More

Waukesha, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
“Average bordering on Good”
3 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

We came to this hotel through China Spree - who I cannot say good enough things about, but that is another review! When we entered, all of the staff were very welcoming, very nice. Most spoke okay english. They tried hard to understand and accommodate. The lobby is very beautiful - very westernized and shiny! When we got to our... More

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Mercure Beijing Downtown, Guest Relations Manager at Mercure Beijing Downtown, responded to this review
19 March 2012

Dear Akk85984, We welcome your extensive review. As I mentioned in previous occasions when responding to our guests’ reviews, non-smoking regulations in public areas arrived in China less than a year ago. Due to the widespread smoking habit in this country, we are indeed having difficulties to implement them in all hotel areas, and particularly in corridors and guest rooms.... More

Posted by an Accorhotels.com traveller
Vienna, Austria
1 review
“The best thing, MARIA”
3 of 5 stars Reviewed 16 March 2012

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Mercure Beijing Downtown, Guest Relations Manager at Mercure Beijing Downtown, responded to this review
19 March 2012

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Shenyang, China
Top Contributor
77 reviews 77 reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“Great staff attitudes, lots of attention, good food”
4 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

This hotel is different...low-rise, large rooms, secure location. It is a great buy, with excellent help and comfortable rooms, although some of the lobby furniture is too massive and "old-fashioned Chinese" for my Western taste. Breakfast was included with our room, and there was plenty of good food and excellent coffee. Traffic in Beijing is a pain, so this location... More

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See 13 more reviews by garagestudio for Beijing
Mercure Beijing Downtown, Guest Relations Manager at Mercure Beijing Downtown, responded to this review
14 March 2012

Dear Garagestudio, Thanks so much for your extensive review! We appreciate your comments on the lobby decoration and we are glad to know that you enjoyed our coffee. I am sure that many travelers will find helpful to know that we are right by the CBD and close to Silk Market and Sanlitun. I am reassured to know that the... More

Los Angeles
Top Contributor
56 reviews 56 reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“2 Star by US standards”
3 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

We stayed at the Mercure Hotel Downtown on a trip to Beijing with China Spree. It was surprisingly ranked #41 of 3790 holes in Beijing on Trip Advisor whih was very encouraging. We were initially supposed to that at the Huabin International Hotel which was ranked #159. After reading the reviews, one thing became immediately apparent. Trip Advisor needs to... More

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See 6 more reviews by Foosh9 for Beijing
Mercure Beijing Downtown, Guest Relations Manager at Mercure Beijing Downtown, responded to this review
16 March 2012

Dear Foosh9, We welcome your extensive review. Mercure is a European brand offering mid-scale accommodation on a non-standardized basis worldwide (except North America). I am glad to know that the hotel standard of cleanliness met your expectations and that you found the bathroom set-up attractive. However, I am sorry to hear that your room was located on a smoking floor... More

Posted by an Accorhotels.com traveller
Seoul, South Korea
1 review
“Good Stay in Mercure Beijing Downtown”
4 of 5 stars Reviewed 7 March 2012

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Mercure Beijing Downtown, Guest Relations Manager at Mercure Beijing Downtown, responded to this review
9 March 2012

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Additional Information about Mercure Beijing Downtown

No.16A West Dawang Road, Chaoyang District, Beijing 100124, China
Price range (per night):* 101 AUD - 133 AUD

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Mercure Beijing Downtown
No.16A West Dawang Road, Chaoyang District
Beijing 100124
China
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他们的中餐厅，单独的一个楼 酒店外景 酒店大厅 细节
Mercure Beijing Downtown Photos (56 traveller photos)

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