The hotel itself is really good, nice room, good facilities. But the staff need to learn how to please the guests. Whenever I call for something, the answer is no or don't know, basic things like salt and straw are not available. I have to keep calling the manager to get the problem solved. The staff really need training to... More

I stayed there for 6 days. Cleanliness was very good. The room was in good shape upon check in, considering we checked in at 12 midnight. Staff were efficient.

I was at this Mercure with my husband for just under 2 weeks. He had business in the area, which is why we were staying far to the west of Beijing, just inside the 5th ring road. There were very few non-Chinese staying there, which in itself is interesting. The hotel is up to date and our room (a mini-suite,... More

Nice property. Quite newly built i guess. Room is great, with bathroom glass wall facing the bedroom. There's curtain that you can use to close the glass wall though. The heater in room is ok in winter. I would suggest you to ask for rooms which window facing outside, coz i notice that they have rooms which window facing inside... More

I stayed here for 1 week. It is really excellent. The hotel is located away from the city centre, in a quiet area, within 10 minutes walking from the closer tube station. Very very nice hall. Great courtesy and care. My room was really nice, with a great (and very nice) bathroom. Two restaurants are located within the Hotel, providing... More

Almost no one spoke english at this hotel. The staff was very rude, at breakfast they hardly tried to understand what I was asking them. Very far from everything. It does have a subway station close by but this is quite far from down town. The internet was extremely slow.

I hvae chosen this hotel for my tourist stay in Beijing because of fair rate, positive comments and close to subway station. Warm and friendly welcome in good English by several employees. Early check-in by 11 a.m. Room was large and sufficient. Unfortunately the LAN Internet connection was very slow. Take in mind, that the hotel is relatively outside the... More

Stayed at the hotel for three nights on a business trip. Reception staff understood enough english to get a collegue and myself checked in. Room was good however their was a stale smoke smell in the room despite asking for a non-smoking room. Apart from this it was good. Shower was hot and had good water pressure, etc. Breakfast was... More