Westin Beijing (Ruby, Kevin, Heidi, Alice, Nki, and Shirley) have incredible hospitality and professionalism. The entire staff is truly dedicated to customer service. I have traveled abroad for many years, and Westin definately exceeds industry standards by far. I look forward to staying at this resort in the future. Mark Smith (side note) I only wish Mr Ling from SPG... More

We were disappointed with the brunch. There are really not many breakfast options. It it nice for those with no fish and seafood allergy, but for vegetarians or people who can't eat shellfish there is no much offer, even though the spread of dishes is big. The service and atmosphere was also not what we expected for a Westin, in... More

i had stayed in this hotel for 5-6 times for my business trips. their friendly staff, centralized but not too noicy location, super great hardware, room are sleeky and clean ...lounge is beautiful...what more you need? the staff in lounge is extremely friendly and also being helpful. SPG previlage always feels at home and being taken care of. very comfortable... More

Our stay at this hotel was part of a Viking River cruise. It is beautiful, sleek and modern in design and decoration. All of the amenities in the room were first class, especially the bathroom, and the bed was the most comfortable on our trip. We went to the buffet for breakfast and dinner and found it to be excellent.

Well, actually I reserved a king-size bedroom and apparently they only had a twin size bedroom and I wouldn't agree to a different room than originally booked 2 weeks ago. So anyways, I argued and the receptionist upgraded me to a suite especially with my Gold SPG. Room alone is excellent, though the shower knobs and the area needs to... More

This is a very good hotel located in an upmarket part of Beijing (very close to embassy row and on top of a subway station). The rooms were good, beds were comfortable and the service was impeccable. The only quibbles: the finish in the bathroom was cheap/nasty, the bathrooms were a little on the small side for two people, the... More

Traditional luxurious Westin.Very nice modern, spacious rooms rooms with all amenities you could wish for and even more and a very good location. Had a fabulous sleep on heavenly bed after a long flight from London. Staff and Concierges in this hotel are truly exceptional.The moment you get down to the lobby from the elevator they are there straight away... More

So this is not the cheapest hotel in Beijing but it is a great option with exceptional service and amenities. The hotel is in a great location right on top of the Liangmaqiao Line 10 subway station which is super convenient for sightseeing and getting around.It would be even better if it were connected to it directly but alas it's... More

Nearing the end of a two week business visit to Beijing, the room is spacious, although being on the 11th floor, the traffic noise continues all night, cant complain about the room, but rooms are expensive and breakfast is only included if you stay in the even more expensive executive area of the hotel. The staff are very helpful, the... More