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Lotus Hotel

Cathedral Lane, Mombasa, Kenya
Hotel amenities
Lotus Hotel
Ranked #15 of 27 hotels in Mombasa
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    4
    10
    2
    1
    5
Date Rating
Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2012

€45 for a room including breakfast (mix of buffet and a la carte, good) Convenient room, quiet street, very central location near banks, the shore, fort jesus, arab town. Friendly staff, hot water not always too hot. Bar nice and friendly too

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See 5 more reviews by kaaljkmn for Mombasa
Iowa Falls, Iowa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 April 2012

i live in Nairobi i stayed there for a night whilst attending a church conference in Mombasa town. The staff are ok but the rooms are filthy have roaches and no simple amenities like a working tv. I paid $37 when i have paid far less in other hotels and they had bigger, cleaner with working tv in the rooms.... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 10 February 2012

I left the hotel after the first night. Close to Mombasa travel attraction. I paid $35 a night. But i didn't feel safe in the hotel therefore decided to move after the first night. The hotel in on quiet street and that make it very difficult to get taxi to tuktuk at night.

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Port Macquarie, Australia
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 18 November 2011
2
people found this review helpful

The staff was friendly and the rooms were quiet. Furnishings were basic and a bit tired, but adequate. Breakfast was good. The location was excellant -- close to all attractions, but on a quiet back street. This hotel represents excellent value for the budget traveller.

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Lenahbundi, Emarketing Consultant at Lotus Hotel, responded to this review
23 November 2011

Thank you for sharing your experience at Lotus Hotel. We are glad you enjoyed your stay with great location, good food and accommodation though the furnishings were a bit tired, am glad to let you that the issue have been forwarded to housekeeping department and is being addressed. We appreciate you taking taking your time to share your valued feedback,... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 October 2011
1
person found this review helpful

I was in Mombasa and stayed at the Hotel for two nights. The location was great - near Fort Jesus, and near the financial district. It provided the flexibility of touring Fort Jesus and seeing Old town Mombasa in the afternoon after walking through town and the financial district in the morning. The outside bar was great for catching up... More

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Lenahbundi, Emarketing Consultant at Lotus Hotel, responded to this review
7 November 2011

Thank you very much for choosing to stay at Lotus hotel,It was truly a pleasure to serve you. We are grateful for your positive comments about the great location, cleanliness of the room and the food. We are pleased that you enjoyed your stay and we were able to meet your expectation. we look forward to welcoming you back to... More

Lancaster, United Kingdom
1 review
1 of 5 stars Reviewed 2 October 2011

I stayed in this hotel last October for two weeks whilst on a school partnership visit. I didn't write a review then however since looking at the recent reviews I feel it necessary to write a review now to warn people of our experience. (Which we were reassured was a one off) The hotel is very basic (As most of... More

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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 September 2011

The hotel is nothing spectacular, but the rooms are clean and quiet. The restaurant is good, but the breakfast is nothing special. During ramadan you may be woken by the mosque located across the street.

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Lenahbundi, Emarketing Consultant at Lotus Hotel, responded to this review
7 November 2011

Thank you for sharing your your experience at Lotus Hotel, We are glad that you enjoyed your stay. We appreciate your positive comment about our property and look forward to welcoming you back to Lotus Hotel. In the meantime, if I can be of any assistance, please do not hesitate to contact me at any time Sincerely Lenah Bundi Emarketing... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 11 September 2011

The staff was very friendly. The amenities were great!!. It was very clean. The location is great!! Its right in the heart of Mombasa and close to the historical landmark Fort Jesus. I will definitely stay there again the next time I'm in town.

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Lenahbundi, Emarketing Consultant at Lotus Hotel, responded to this review
23 November 2011

Thank you for staying at Lotus Hotel during your visit to Mombasa it was truly a pleasure to serve you. We are glad that we were able to meet your expectation in terms of cleanliness and great location.We also appreciate the compliments you have made about our staff members. Thanks again for your comments, and we look forward to welcoming... More

Espoo, Finland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 30 August 2011

I stayed in this hotel in May 2010 for few nights. Hotel was clean and quiet, mosquito nets were in good shape. The staff were very nice! Only negative thing was laundry service which was slow and we had to wait our laundries longer than expected. But we got them juts in time before leaving from Mombasa. But nice hotel... More

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Lenahbundi, Emarketing Consultant at Lotus Hotel, responded to this review
23 November 2011

Thank you for choosing to stay at Lotus Hotel during your visit to Mombasa it was a great pleasure to serve you. We appreciate your kind feedback about the cleanliness of the room, the great location and the fine compliments you have made about our staff members. Meanwhile, we look forward to welcoming you back to Lotus Hotel. Sincerely Lenah... More

South Hill, Virginia
2 reviews
1 of 5 stars Reviewed 13 August 2011

I arrived with wife on June 27,2011,the price of room went up since making reservation from Nairobi the night before. The room had excessive cock roaches,toilet would not flush,and when trying to flush water would leak from around tub.When I went down to desk to report problem one employee was smiling,laughing,another employee present said someone will be up to check... More

Was this review helpful? Yes
Lenahbundi, Emarketing Consultant at Lotus Hotel, responded to this review
7 November 2011

Thank you very much for choosing to stay at Lotus Hotel during your visit to Mombasa. It was truly a pleasure to serve you. We apologize that you were unable to enjoy your time with us during your stay at the hotel as you had unpleasant experience with our staff. In regards to cockroaches the matter was addressed and investigated... More

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