First of all the hotels website is very misleading, as it shows 5 star quality, when in reality I would not award it any stars. Besides the uncleaniness, there were also health and safety issues such as leaky toilets, showers without drainage, brown tap water, mould and monkeys in the dining room. As if this was not shocking enough, the... More

Very friendly staff, BUT poor accomodation. We stayed 3 nights in a tent, with no electricity during the nights. Hygiene in bathroom was terrible. Food was good, only if we were in time before a large group of others were visiting the restaurant. One morning they ran out of breakfast for the four of us, at 7 in the morning!... More

BEWARE - The Mara Hippo has changed its name to the Impala Wildlife Lodge, probably because of the terrible reviews it received on Tripadvisor. I just went on safari and was booked into the Impala Lodge (Mara Hippo) for 2 nights (the Impala Lodge had no reviews available on Tripadvisor, which I found surprising), and we had to change lodges... More

What can we say,actually it has made me and my husband ill,the toilet leaked sewerage when flushed it,had to use all towels to stop it going through to the main room shower waste was full of pubic hair and dirt my husband was refused entrance in the dining room for dinner,as I hadnt packed his trousers,so 2 nights we went... More

stayed here June 2008. We just did one night and thank god we didn't stay any longer! we had a long, hot trip from nairobi and when we got here we just wanted to freshed up a bit before going on safari. ummmm....not a chance. it was so disgusting. didn't shower. and lets say i purposely dehydrated myself so i... More

Useless people from Nairobi to the camp. Dont waste your time or money. Pay more and go to serena or sarova. MAra hippo is useless. Paid 100Euro deposit for safari but my nany fell in and cancelled 4 days before the safari. I did not get even a single cent refund. The People in the office were so unfriendly and... More

My goodness where to start???? went there in December last year and i was horrified........and am Kenyan!!!! how is that possible?? the brochure says that its a four star??? Lotsa nonesense that is!! The tent was in a terrible state of disrepair, there was a slug in our closet, the shower had muddy water running instead of clear water, they... More

Please, please please DO NOT GO to the Mara Hippo Safari Lodge and do not use Sana Highland Tours. Do not go to see the wildebeest migration (millions of flies, probably including tumbu flies) or the Mara River and waterfall (other dangerous flies). We went to these places and on our return, our apartment was infested with insects because we... More

Stayed here with young children..after a long drive from Nairobi, pleasant enough staff and ok food, but our hut was disgusting- floor thick with dirt, electrical fittings hanging off the walls, holes in mosquito nets, bathroom EXTREMELY dirty with BROWN water coming out the shower-at least it was colour co-ordinated with the dirt! Had expected so much more, very. very... More