My wife and I stayed at the Sarova Panafric Hotel in preparation for our departure from Kenya after a two week safari tour. The lobby is classy. Our room was clean and the balcony had a view of the city. Our room had no maintenance issues and the staff was very helpful. The hotel’s customer service representative “Felix” gave us... More

This hotel is busy and central, but very good value compared to what is around it, and has a very nice pool area, a great terrace bar and dining area. Front desk staff can be a bit overwhelmed and slow, but they try hard and there is security on each floor which was appreciated. Wifi was reasonably good for Nairobi.... More

I stayed here for the 6th time at the beginning of March and was apalled to be given a room with no hot water after having the same problem on my previous visit. After further problems i said i would not go back but the manager came and was very apologetic, which I appreciated. My plans changed and I needed... More

If you are coming to Nairobi for a meeting, you should look no further. I've just completed a two-day, 80 pax meeting here. Meeting rooms have natural light, good wifi connectivity but, yes, you can find that elsewhere. The difference here that blew me away was the extraordinary level of service from EACH and EVERY staff person here. The technician,... More

Stayed here two nights at Easter. I got an offer through a web-agency, and paid USD 300, which I think is good for this hotel. We were welcomed by fruit-juice and wet towel, which is nice and also common in many hotels. The room was good, with a comfy bed, fresh flowers, balcony with garden view, and it is was... More

The hotel is centrally located in Nairobi. The security and safety in the hotel is very palpable, yet not intimidating. The room is above average in size, yet the decor of the room is dated. The balcony overlooking the city center is a great perk of the rooms. The restaurant service is very efficient and the food quality is very... More

Ended up here because our favoured hotel was full. Plus points: Just marginally out of town, and up on a hill - better location than many Not too far from town - walkable (but unwise at night) Good security Food good if mainly international, wide variety, good breakfast Room clean and efficient, if a bit tired Minus points Checkin and... More

clean, reasonably efficient, but short on charm and not cheap. only choose it if this is a good location for you (nairobi traffic can be challenging).

Friendly staff and with a good loaction - you can walk to the city center from there. Nice breakfast.