Simply awesome. Customer service is great. Make sure you talk with Gertrude Mustisya because she will ensure you have the best stay and that all your needs are well taken care of. I emailed Gertrude to confirm my rooms and requested 3 seperate pickups at the airport. She ensured we all were picked up on-time and all were well taken... More

the hotel faces the slums of Nairobi. Staff is extremely nice but rooms are infested with mosquito and no fan or air conditioner. Gets very stuffy. Our room was extremely small and not good value for money. The good thing was we were very close to Nairobi park.

After four weeks Africa at the end Nairobi. Searching for a questhouse there because of de price we found Jupiter Resort to be the best Hotel for a Questhouse price. All the employees were kind, helpful and humoristic. They loved doing there job. Clean rooms, everyday new towels etc. Breakfest and super, price normal. Not far from the airport, and... More

I had a wonderful stay at this new and clean hotel, and even returned to visit on another occasion. The staff and managers are wonderful and willing to help with any problem. I often told the front desk what I wanted to do that day and they arranged for it to make it happen! The food in the restaurant was... More

This is a relatively new hotel, and I found the rooms to be very clean and comfortable. A full breakfast is included with the price of the room. The staff were friendly and helpful, and made me feel right at home. I prearranged to have their shuttle meet me at the airport, which made my arrival much easier. During my... More