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Sheraton Cairo Hotel, Towers & Casino

4.5 of 5
1 El Galaa Sq. Dokki, Giza, Egypt
Hotel amenities
Sheraton Cairo Hotel, Towers & Casino
Ranked #18 of 33 hotels in Giza
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274 reviews from our community

Traveller rating
    50
    115
    63
    26
    20
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Families
37
 
Couples
92
 
Solo
30
 
Business
38
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013

Stayed here for almost 2 weeks while visiting Cairo. The service was good. The food was great. The staff was very kind and freindly. This hotel is in a great location can't go wrong. Would stay here again.

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Amman, Jordan
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 28 February 2013

The hotel has a good location , 5-10 minutes away from Al-Tahrir Square (in a Taxi). Some rooms have a Nile view and some others have a Pool view. My room had 2 king-size beds and the sleep quality was good. The pool was really small but not crowded and the breakfast was good. We asked the room service for... More

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See 2 more reviews by Bleu-de-Chanel for Giza
Veldhoven, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 October 2012

Nicely located at the river nile. Great view if you take a room at the upper levels. Breakfast is well prepared and to European standards. Next door restaurant serves good food and you can get a cold beer.

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wassenaar
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 18 March 2012

For the first time, I arrived Cairo without a hotel reservation. At the airport, I made a reservation from a tourist office at Shephard Hotel for $120 per night. I proceeded to the hotel with the office representative in their car and when we arrived, he surprised me with asking for the total cost of the hotel in cash which... More

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See 4 more reviews by traveller20000 for Giza
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
11 September 2012

Dear Guest, Thank you for your positive feedback you were so kind to give on your stay at the Sheraton Cairo Hotel and it is a great pleasure to learn that you have enjoyed your stay with us. Please rest assured that all your comments have been put into our consideration for improvement in the future, knowing that the Hotel... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 February 2012

I was there last Jan, really nice hotel, heart of cairo, all what you want near you, nile near you and you lucky if your room nile view, and new tower bulding, breckfast 1st floor near nile :) but he should to be better.

Was this review helpful? Yes 1
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
2 April 2012

Dear Guest, It is a great pleasure to learn that you have enjoyed your stay at the Sheraton Cairo Hotel, and hope that you will give us another opportunity to welcoming you after completing the renovation project and the re-opening of the Hotel by the 4th quarter. Please rest assured of our care and attention at all times. Sincerely yours,... More

Hilton Head, South Carolina
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 8 January 2012

Cairo is a city full of history and turmoil. Although we had booked a return stay on our way back thru, we elected to stay somewhere else. As a Starwood's guest, we were both upgraded which was nice, but not nice enough. Interesting architecture, but not as up to date or clean as we would like. The concierge room was... More

Was this review helpful? Yes 1
See 4 more reviews by bruces4gt for Giza
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
16 February 2012

Dear Guest, Thank you for your positive feedback regarding your stay at the Sheraton Cairo Hotel, Towers & Casino. With regards to the other comments, please be informed that the Hotel is actually under renovation which will be completed by the end of the 3rd quarter. We will be more than happy to welcome you at our Hotel after the... More

Warrington
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 January 2012

We stayed at this hotel for the third time but i have to admit that our first stay was much much better that last one, We booked a special offer - stay 2 night get the third one free which is non refundable . By the time taxes had been added we had paid the same for 3 nights anyway... More

Was this review helpful? Yes 1
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
16 February 2012

Dear Guest, I have reviewed with great concern your feedback regarding your stay at the Hotel and I am really distressed to learn about this misfortune. In this concern, we need more information about your stay i.e. date of your stay, room number, your name… in order to be able to conduct an investigation with all concerned and take the... More

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virginia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 28 December 2011

This is the first international brand hotel I've stayed at where we actually lost power! For some unexplainable reason, the power would cut on and off in the entire hotel the few nights we stayed here. Never would have expected this to happen in a Sheraton. The hotel facility itself and the rooms and showers were fine. (November 2009)

Was this review helpful? Yes 1
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
12 January 2012

Dear Guest, I have read with great concern your review regarding your stay at the Sheraton Cairo Hotel, Towers & Casino and would like to apologize for any inconvenience encountered. Meanwhile, I would like to clarify to you that the electricity cut off was due to a cut in the main cable of the Electricity Authority which is totally beyond... More

Tula, Mexico
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 November 2011

Overall a good location,pleasant staff,good choice of food and value for money,will return.

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SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
11 September 2012

Dear Guest , Thank you for your positive feedback regarding your stay at the Sheraton Cairo Hotel and looking forward to welcoming you once again after the completion of the renovation which will be finalized by the 4th quarter of 2013. Sincerely yours, Sameh Abdel Wahab More

Shanghai, China
Top Contributor
71 reviews 71 reviews
63 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 31 October 2011

Ive been to many Sheraton, but I think this was the worst. Everything looks old, it felt like an abandoned building even... dusty, dilapidated, worn out. Room was ok, as we got upgraded into the suite. The view was spectacular (we got a corner suite which faces the nile river and the city). Theres probably better hotels in the area...

Was this review helpful? Yes
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review
11 September 2012

Dear Guest, I have read with great concern your comments related to your stay at the Sheraton Cairo Hotel and would like to inform you that the Hotel is actually closed for complete renovation which will be finalized by the 4th quarter of 2013. We have taken this decision for the well fare of our guests and their satisfaction. Hoping... More

 
 
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Additional Information about Sheraton Cairo Hotel, Towers & Casino

Also Known As:
Sheraton Cairo Hotel, Towers And Casino
Sheraton Cairo Hotel, Towers Hotel Giza
Sheraton Cairo Hotel, Towers Hotel
Sheraton Cairo Hotel
Sheraton Cairo
Cairo Sheraton
Sheraton Cairo Hotel, Towers & Casino Egypt/Giza
Address: 1 El Galaa Sq. Dokki, Giza, Egypt
Region: Egypt > Giza Governorate > Giza
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotels in Giza
Price range (per night): $224 - $250
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Sheraton Cairo Hotel, Towers & Casino
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