The hotel has fantastic rooms, but the difference is the service and the sauna. I had a problem with the internet and the Lady (I believe Haguer or something like that, sory), was attentive, solved it immediately in a pleasant professional way. The front desk staff too, they were perfect.
Dear Mr. Emmerich,
Sunny greetings from Sonesta Hotel Tower & Casino Cairo.
We appreciate receiving your comments about your recent stay at Sonesta Hotel Tower & Casino Cairo as this is an invaluable tool in our continuous efforts to upgrade our services and facilities.
We are delighted to receive your favourable comments and are pleased that you found our services...
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