I have been there in August 2010.. the hotel doesn't looks vry dusty from outside and looks like a bad location in the first place. but its just the opposite when u reach inside the hotel. The rooms are gr8, the staff is very caring. On our request they arranged the Nile river view room. I had fever and bad...
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I chose to go to Egypt for my honeymoon and wanted somewhere nice to spend it. So I selected the Hilton as they normally have very nice hotels. Having stayed in the Novotel on the other side of the Nile 6 months ago (which i found to be quite impressive), I expected the Hilton to be a lot better. So...
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We have read your comments on the service standards which made your stay uncomfortable.
Please accept our sincere apology for the discomfort you went through during your recent stay.
As for the hotel condition, please note that the hotel will soon go through a master plan of renovation to satisfy all our guests' needs.
We value you as a loyal...
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I've been there for couple of week while working downtown Cairo. This is a convenient place as it is central and you can feel both historical and real Cairo.
The view over the city is great and you can pick up taxi from the street very easily (this could save you half of the cost).
The food is good and...
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Dear Guest,
We are glad that you enjoyed your stay with us. Thank you for the nice comments on the hotel location, cleanliness and the food quality.
However, we apologize if the staff being too friendly was of dissatisfaction to you as this is due to culture difference.
We look forward to welcoming you back again to the hotel or...
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Situated at the top of the hotel building, precisely at the 36th floor, “The Windows” offers a unique panorama view over The Nile river and all Cairo with its bright lights especially at night; I even overheard a tourist on an adjacent table saying:“That’s the best view of Cairo you can ever see”, she’s absolutely right! Romantic candle lights, soft...
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We have read your comments and we are glad that you enjoyed your stay with us. Thank you for the nice comments on the hotel’s team performance specially the Windows On the World Restaurant service details and staff performance.
We look forward to welcoming you back again to the hotel or any of Hilton hotels worldwide.
The Management
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After a 12 night Trafalga cruise on the Nile, we spent our last nights at the Hilton Ramses. The hotel is luxury amidst the poverty. Our room was spacious and well appointed with a balcony that overlooked the Nile. Despite the heavy smog, the view of the activity on the river was great, restaurant boats with flashing disco lights and...
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We are so glad to know of your experience at the Ramses Hilton and the way our Team have made your stay an enjoyable one. Thank you for the nice comments on the hotel service.
We also appreciate your sympathy towards the country status and we hope things will change to a better condition during the coming new era.
We...
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As other reviewers have stated, this is an older hotel, as evidenced by the exterior and the carpets.
Appears to be overrun with tour groups.
However, the hotel staff was pretty good. Got upgraded to an Executive Floor suite for 2 visits last week, since I was with my family. The complimentary breakfast at the roof top "Window on the...
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Dear Sir / Madam,
We are glad to know of your enjoyable experience at the Ramses Hilton and the way our Team have made your stay an enjoyable one. Thank you for the nice comments on the Executive Floor Lounge team and Zachariah the Concierge. We will personally convey your nice comments to them.
As for the hotel condition, please...
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As ugly as the huge building is from outside as nice is it from insside: Big rooms with great view over the town (try to get a room as much up as possible), clean with perfect service.
The location is fantastic - you can walk to the Metro, to the Egyptian Museeum, to the River taxi on Nile. Breakfast was...
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Dear Sir / Madam,
Thank you for taking the time to let us know of your enjoyable experience at the Ramses Hilton and the way our Team have made your stay an enjoyable one.
The entire Ramses Hilton Team joins me in expressing our appreciation to you for your favorable comments.
I have personally conveyed your kind wards of appreciation...
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In the very heart of Cairo, two steps away from Tahrir and the Cairo Museum. you get all the pluses of living in the midst of the Egyptian capital (constant honking, traffic chaos, smog, sand in the air, smell of something burning for months on end) with some view (if you're lucky to get a room with the view of...
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Thank you for taking the time to let us know of the issues you had with the service provided to you during your stay at the Ramses Hilton. We totally understand your disappointment and frustration.
On behalf of all the Ramses Hilton, We would like to express our apologies to you for the inconvenience you have experienced.
Kindly be informed...
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Stayed three nights on a group tour. The hotel staff members were helpful and courteous. Our room (No. 2323), although a tad run-down, was well appointed and reasonably comfortable. The balcony faced the Nile and had great views. However, the downside was the loud thumping music blaring from the paddle-steamer style restaurants and boats along the river from evening till...
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Dear Sir / Madam,
Thank you for taking the time to let us know of your enjoyable experience at the Ramses Hilton and the way our Team have made your stay an enjoyable one.
The entire Ramses Hilton Team joins me in expressing our appreciation to you for your favorable comments.
I have personally conveyed your kind wards of appreciation...
More
Had a Nile view room on the 23rd floor. At check in I had the choice of either the 23rd floor Nile view or go higher to the 26th floor with city views. Chose the Nile view and ended up disappointed because of the noise. View from my room was stunning but the noise was unbearable. I was considering extending...
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Thank you for taking the time to let us know of your enjoyable experience at the Ramses Hilton and the way our Team have made your stay an enjoyable one, however, would like to apologize for the problem you had with the level of noise in your room.
The entire Ramses Hilton Team joins me in expressing our appreciation to...
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