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JW Marriott Hotel Cairo

5.0 of 5
Ring Road- Mirage City | P.O.Box 427, 11757 Heliopolis, Cairo, Egypt
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JW Marriott Hotel Cairo
Ranked #11 of 122 hotels in Cairo
4.5 of 5 stars 224 Reviews
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224 reviews from our community

What travellers say about this hotel
  • Golf course(15)
  • Very good(9)
  • Free shuttle(8)
  • Italian restaurant(7)
  • Very nice(7)
  • City center(5)
  • Pool area(5)
  • Shopping mall(4)
  • Buffet breakfast(3)
  • Egyptian pound(3)
Traveller rating
    115
    70
    22
    9
    8
Only show reviews for Family (34) | Couples (50) | Business (88)
Date Rating
Contributor
16 reviews 16 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2012 NEW via mobile

A very nice clean hotel Luxurious one with friendly staff up to the number of stars of the hotel Perfect service . Breakfast is diverse with lots of options and on table coffe. Pool and artificial beach and a very nice lake for sunset walks Room has nice beds and very updated tv service including HD. You can work from... More

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See 3 more reviews by blasi_ahmed for Cairo
Bangkok, Thailand
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

Amazing dinning room with quality fittings of grandeur and class. Formal dinning with standard Marriot steakhouse menu. Service was excellent, attentive, and overall satisfactory. Food was high standard but lacked polish in terms of cooking and plate presentation. Steak was very good, but could have been a lot better with quality ingredients and skillfull cooking. Cost is around 60usd for... More

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Orlando, Florida
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 22 May 2012

This is the best J W I have ever been too I've stayed there already 5 times and each time gets better. It's architecture and stylish marble floors and elevators makes you feel in a palace. Huge swimming pool and a man made beach with waves in the dessert. It is very safe with high security and far the busy... More

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
27 May 2012

Dear Valued Guest, Thank you for staying at the JW Marriott Cairo. Our team is delighted to know that you had a pleasant stay with us and most importantly enjoyed our service. I eagerly hope we will have an opportunity to welcome you back to the JW Marriott Cairo soon. If I can be of any particular help, please do... More

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Overall- This is perhaps the worst hotel I have been to in the past 18 months. I travel around the world frequently so I was quite surprised with the service here. First the high points- The hotel has some excellent facilities- a very good health centre with jacuzzi and sauna etc.; the rooms are spacious, and comfortable, views are good;... More

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
21 May 2012

Our Valued Guest, Thank you so much for taking the time to share your recent experience at our hotel. Please accept my apologies for the inconveniences caused, However I hope you will allow me to clarify a few points mentioned herein. Please note that our shuttle bus schedules are always published on the screen behind the concierge desk showing our... More

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 11 May 2012

Stayed here for 3 weeks for a business trip in January. The hotel is huge and grand. The rooms are very nice and spacious too. Check-ins and outs were swift, and staff were really friendly. The hotel is relatively close to the airport, but very far from the city centre, and there are nothing much in the area. Fortunately, there... More

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
14 May 2012

Dear Guest, Thank you for staying at the JW Marriott Cairo Hotel. I am very pleased to hear that you had such a wonderful time with us and assure you of this service standard to expect on all your future visits with us. It serves as a great motivation to our team to hear such comments as yours. We look... More

San Juan, Puerto Rico
Senior Contributor
29 reviews 29 reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 11 May 2012

Planning a trip to Cairo these days can be a tricky endeavor because of security concerns. However, if you stay at the JW Marriott Cairo you have absolutely nothing to worry about. The hotel has tremendous security; all vehicles must pass through security and then all persons entering the hotel must pass through security. The proximity to the airport and... More

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
16 May 2012

Dear Valued Guest, Thank you for your positive feedback. We are happy to hear that you were given exceptional pampered service. It serves as a great motivation to our team to hear such comments as yours. We are glad to hear that you have enjoyed the location- which is only 15 minutes away from Cairo International airport - and most... More

1 review
5 of 5 stars Reviewed 6 May 2012 via mobile

We recently stayed at the JW Marriott in Cairo before our Nile River Cruise. Excellent hotel, very clean,friendly staff, good food, and close proximity to airport. The free shuttle service to the airport was nice. We were upgraded to the concierge level which was a wonderful treat as we were celebrating my birthday on this trip. We felt very safe... More

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
9 May 2012

Dear Mr. Steve H, I would like to thank you for taking the time to review our property following your recent stay at the JW Marriott Cairo. We are glad that you enjoyed your stay with us as well as food, property and personalized service. It was also a pleasure to receive your kind note about enjoying our treat for... More

Cairo, Egypt
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 May 2012

1 day with my friends let me built good impression as; Liked: room, breakfast, pools and service. Disliked: Location (very far of city center) & Prices. All in all i would go back if they give better rates.

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
6 May 2012

Dear Reviewer, Thank you for sharing your feedback. We are glad to hear that you enjoyed the room, breakfast, pools and most importantly enjoyed our service. However we are disappointed to know that you found our location quite far. Although it's 30-45 minutes to down town, The JW Marriott Cairo Hotel really does have a great advantage being just 15... More

Cairo, Egypt
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 27 April 2012

if you want to get out of the noisy life of cairo and enjoy the peaceful atmosphere and in the same time enjoy the beach , the variety of restaurants with your family, Friends and also your kids , but if u want to try a restaurant of i recommend "cuccina"

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See 7 more reviews by Michanova for Cairo
UK
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2012

The staff look after you from arrival, apart form occasionally slow reception and all the staff are very keen to make sure everything's OK. The place itself is splendid, the pools are supreme and there's little to compare with swimming from the indoor pool out to paddle around under the night sky. If you like golf, that's there too. The... More

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Ali Ahmed, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
29 April 2012

Our Valued Guest, Thank you for choosing to stay with us at the JW Marriott Cairo Hotel during your trip to Egypt, Your kind review is very much appreciated. It is very rewarding for both the team and I to receive your feedback. We hope to have the pleasure in welcoming you back to the JW Marriott Cairo Hotel sometime... More

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Additional Information about JW Marriott Hotel Cairo

  • Jw Marriott Cairo
  • Marriott Hotel Cairo
  • Marriott Cairo
  • Cairo Marriott
Address: Ring Road- Mirage City | P.O.Box 427, 11757 Heliopolis, Cairo, Egypt
Price range (per night):* 168 AUD - 281 AUD

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JW Marriott Hotel Cairo
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