I stayed at the Grand for nearly three weeks on a business trips, in one of the junior suites on the 16th floor. I wasn't expecting a lot, but I ended up being pleasantly surprised. While the hotel is old and desperately in need of an update (which has commenced on one wing), it was entirely liveable for three weeks.... More

will not chose this one next time! The toillet in my room should be closed immediatelly! You have problems all the time and the staff does not show any flexibility or willing to help. I had problems with everythng from the acces card, to restaurant, to internet, etc etc etc

80s Five stars hotel. Good: - Staff. - Gym (even ith some broken machines) - Musicians - Breakfasts - Location Bad: - Internet connection. It's a pain in the... - Old furnitures, bathrooms, etc. Everything is oldddd - Pool. Not enough restchairs on a crowded saturday - Very expensive drinks - Very expensive laundry services In summary, You wouldn't expect... More

After spending 4 nights at the Fleuve Congo Hotel, I had to stay one night at the Grand Hotel after my flight was cancelled. This is a former 5 star hotel that is now run down, dirty and poorly run. My room smelled and a dead cockroach was in my bathroom. The shower is awful. The bed was so-so and... More

I just spend some days in Kinshasa at the Grand Hotel and was very pleased with my overall experience. Very friendly staff, some of the best fish dishes (capitaine) I´ve had in a long time, nice and confortable bed and by far the best location in Kinshasa. I´m happy to see that the hotel is being reburbished and that very... More

Yeah ok, so it is never going to be a 5* hotel given it is in Kinshasa, but it is really not so great. Everything is dated. The breakfast wasn't bad, but expensive. The room was clean and tidy, but it is no way near worth the price they charge, which is a complete rip off. Service is slow, even... More

I’m going to be careful what I say here as I don’t wish to be unfair. This hotel, supposed to be ‘five star’, like quite a few others in central Africa, has seen much better days. I am reliably assured that five years ago this hotel was easily the best in the area. That was five years ago. There are... More

We had teh Marine Corp Birthday ball here this year, Though we did not stay in the rooms, it was a nice evening and a clean facility for a function. The food was Congolese and decent with a large variety, the staff were super friendly and helpful and made the evening pleasurable.

My staying in one of the old rooms of this hotel could be characterized as satisfying in terms of cleanliness but the price was not justified. With such a rate in Europe you get an amazing room witout mosquitos! The rooms personnel was very polite and professional, while the receptionists were rather helpless with limited infrastructure and lack of organisation.... More