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All 11 Port Moresby hotels »

Gateway Hotel & Apartments

Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Hotel amenities
Gateway Hotel & Apartments
Ranked #6 of 11 hotels in Port Moresby
3.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    2
    12
    17
    8
    4
Date Rating
Darwin
Top Contributor
63 reviews 63 reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 14 May 2012

We spent one night at this hotel in transit so we basically got to the room & slept. The room was large & clean with TV & the hotel was quiet enough for us to get a good nights sleep. The hotel has a minibus that is waiting at the airport when you arrive & efficiently return you to the... More

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Nuremberg, Germany
Top Contributor
63 reviews 63 reviews
Reviews in 60 cities Reviews in 60 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 11 May 2012

I have stayed here for one night after an PNG-highland tour. Swimming Pool area is a nice place to relax. Breakfast was o.K. Room was spacious, but TV had no remote control. Very close to the airport, convinient for airport transfers. As I had booked a package, I don't know, what the costs of the rooms have been, but their... More

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Hope Island, Australia
Senior Contributor
31 reviews 31 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2012

Just an overnight stay as it was a quick trip, but very impressed. Good sized rooms, friendly people, free shuttle to the airport, high quality fittings / toiletries. More

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Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 April 2012

Stayed here for one night to catch a flight home the next morning. Usually, I find hotels that close to the airports as being average. I was pleasantly surprised. Instead I found a very modern hotel with exceptionally large rooms with all the mod cons. The restaurant served excellent meals and the drinks kept coming as well. The service in... More

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Paul Davis, Manager at Gateway Hotel & Apartments, responded to this review
24 April 2012

Thank you for your generous comments regarding your stay at the Gateway Hotel. I will ensure your feedback is passed onto our staff. We look forward to your next visit. Kind Regards, Paul Davis Rooms Division Manager More

Wellington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 April 2012

Service generally friendly. Hotel shuttle came promptly to airport to take us to hotel. Online bookings all in order. Clean rooms but a little tired. Used towels taken away in the morning but had to get Reception to chase clean replacements nearly every day of a 6 day stay. Air conditioning broke down and reported to Reception but despite promises... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 17 April 2012

The gateway is very close to the airport and is popular for conferences, business meetings etc. It has a nice pool and the restaurant is expensive but the food is good - service slow. The rooms are a bit jaded, ancient and ineffective aircon, bathrooms a bit airless and in need of an update but overall okay for a short... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 April 2012

This Hotel is in a prime location close to the Airport however it appears that very little maintenance or improvements have occured. Our Air Conditioning was not working very well so the room was warm. The Bathroom bath tap ran continuously. The shower tap came off and the shower support rail came away from the wall. Also there were some... More

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Paul Davis, Manager at Gateway Hotel & Apartments, responded to this review
3 April 2012

Thank you for your feedback. We appreciate the comments you have made, and going through our feedback files and Duty Manager reports, I have not come accross anything lodged that has fit the problems you came accross in your room, including any reports of bed bugs. Please feel free to contact us directly with a room number so we can... More

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4 of 5 stars Reviewed 30 March 2012

I stayed at the Gateway Hotel on Feb 14th and again on the 17th Feb. On the 14th as usual I used the shuttle bus from the airport which is a great help. The first room I was given was like a furnace, the air conditioner was not working, so upon complaining I was given another room .Again no cool... More

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Paul Davis, Manager at Gateway Hotel & Apartments, responded to this review
1 April 2012

We appreciate your kind feedback regarding your last 2 visits at the Gateway Hotel. As mentioned previously, we are working hard to ensure our airconditioning is running at full capacity in all wings of our hotel. We are happy to hear your issues were attended to quickly & resolved. We have management available 24 hours a day, and guests are... More

Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 30 March 2012

I stayed at the Gateway again after many years of promising myself not to but as it was convienient to the Airport I took the plunge again. Not much had improved but this time the airconditioning was mediocre even though it was working. I went to the reception to complain but there was already a line of people complaining about... More

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Paul Davis, Manager at Gateway Hotel & Apartments, responded to this review
30 March 2012

We appreciate your positive feedback in regards to the pool, airport shuttle and pleasant restaurant staff (although slow service that was encountered). On two of our floors we have a large maintenance reconditioning project being carried out on the airconditioning systems to ensure long term improvements, which requires the system being shut down for a couple of hours each day.... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 28 March 2012

I regularly travel to PNG for business and often stay at the Gateway Hotel. The main thing I like about this hotel is the Departure Lounge; it is a great place to just sit and chillout. In March, I stayed at the Gateway 3 separate times. Each stay became progressively worse. My room above restaurant was cochroach ridden, & room... More

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Paul Davis, Manager at Gateway Hotel & Apartments, responded to this review
30 March 2012

Thank you for your feedback regarding your recent stay with us. I was dissapointed to read about the issues you had with your room/s. Although we have a monthly pest treatment carried out in all our rooms, I will have an audit done to ensure this being done effectively. In regards to reception checking in another guest to your room,... More

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Additional Information about Gateway Hotel & Apartments

  • Quality Inn Port Moresby
Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Price range (per night):* 205 AUD - 400 AUD

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Gateway Hotel & Apartments
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