I booked and paid for my stay online at[---] At the end of my stay when I went to check out they insisted (over my objections) on processing another payment. Sure enough, when I checked my bank statement I found they had charged me twice. It is now a month since my stay, and during this time I have phoned... More

We had to overnight in Cayenne unexpectedly. The only hotel that was availble was the Amazonia. After reading the few other reviews we had some trepidation but our room was spotless, the Wi-Fi was free and it was so quiet we could hear the birds singing. The hotel seems to be mostly for business people with a number of meeting... More

We did not have any problems with noise (we were at the top floor, so that might be the solution) and room was nice and bathroom very big and clean. But the customer service was awful! Staff at the front desk were actually clueless and completely useless!!! They gave us wrong estimated price for the cab ride to the airport,... More

Very expensive for what you get. Ok, my room was comfortable, but the bathroom was consistently dirty and the air-con didn't work. This leads to a huge problem for the hotel - noise. It's situated on the main drag in Cayenne - near loud bars and clubs. With no air-con you have to open the window. But then you can't... More

If your intention is NOT to sleep, then the Amazonia is the hotel for you. My wife and I just got back from a 9 day stay at the hotel which has not yet decided to be a reception/conference center or a hotel and therefore does both badly. Receptions in the inner courtyard with extremely loud music are scheduled at... More