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Mercure Grand Hotel Doha

4.0 of 5
Musherib St 75 | PO Box 7566, Doha, Qatar
Hotel amenities
Mercure Grand Hotel Doha
Ranked #67 of 114 hotels in Doha
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168 reviews from our community

    Trip type
Traveller rating
    8
    53
    53
    33
    21
Date Rating
Dubai
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

Booking a company negotiated rate room in a Mercure hotel (not Novotel, not Sofitel) next to a massive construction site, I did not have any specific expectation nor did I intend to write a review. Yes the hotel is in need of a massive renovation plan but that would be stating the obvious. What I found not acceptable however are... More

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Liegi, Belgio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013 NEW

I come to Mercure Grand Hotel Doha since 4 years on row. I am happy with the service, they will endeavor all efforts so your stay is enjoyable from the moment they pick you up at Airport till they bring you back again to it! However works are in the vicinity (yes Doha is changing) but I didn't feel any... More

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h0546_gm, General Manager at Mercure Grand Hotel Doha, responded to this review
16 May 2013

Dear Customer , Thank you for your review , and comments. You will be very surprise with the new rooms by end of 2013. We are starting the room renovation and I can tell you that will boost more our staff to give you a better service . See you next time . Cordially More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed 13 May 2013

although the hardware of the hotel is aging; however in terms of software the service was excellent from the management to the frontline staff. Staff are very friendly and helpful. Good location just walking distance to Souk Waqif. Good size rooms with large balconies. hOwever might consider putting some day beds on the balconies as the space is not utilise

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h0546_gm, Public Relations Manager at Mercure Grand Hotel Doha, responded to this review
14 May 2013

Thank you for your comments , Yes the hotel is getting old but a renovation is under process , all the order have been place and we shoud start by the rooms , Doors, Locks , carpet , furnisher ... Lobby for the end of year . We hope to see you again very soon. More

Dubai
1 review
2 of 5 stars Reviewed 12 May 2013

was staying for three nights, ok, the construction site across the street was expected, but the Hotel's windows are far from acceptable. Insulation against heat and noise was zero - hope they have them replaced by double glazed uPVC windows in the future! bathroom needs restoration, definitely!

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Review collected in partnership with Accorhotels.com

h0546_gm, Manager at Mercure Grand Hotel Doha, responded to this review
14 May 2013

Dear Customer , The renovation is under process and as you could have seen we have a made few window on the 6th floor to get a better soundproofing with new glass . The project is under approval of the owners. We hope to have finish one floor of rooms by end of September 2013. See you soon . More

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Portishead, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 May 2013

Stayed here for a week as I thought a gym and a pool would be good. Well the hotel needs a good make over to be honest. It's starting to show it's age and needs a total revamp, rooms, lobby, restaurant, pool area etc. etc. It doesn't help that if you are facing the sea / city you have a... More

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See 3 more reviews by Birdlover999 for Doha
h0546_gm, General Manager at Mercure Grand Hotel Doha, responded to this review
3 May 2013

Thank you for your review . I just confirm that we will be starting renovation from the bigenning of july and we hope to have one floor ready by august . All carpet / doors/locks will be changed in all rooms. We will try to keep our customer aware about the timing . Have a good day . More

Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2013

Mercure a French word for mercury or quicksilver is so aptly named for this land of rising mercury where the temperature reaches close to sixty degree celcius. Located in this land of silvery sand is the Hotel Mercure Grand right in the city centre of Doha. As i was being relocated from Dubai to Doha the Hotel Mercure Grand, Doha... More

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h0546_gm, General Manager at Mercure Grand Hotel Doha, responded to this review
29 April 2013

Dear Customer thank you for your review. I wish to inform you that the rooms will be renovated this summer. The site front of us is the Msheireb Project. Explanation, description and live cameras can be follow on there web site. See you soon in Mercure Doha. More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 April 2013

Reception desk has a variety of staff with different levels of motivation for helping you out. Asked for non-smoking room. Changed two rooms and finally gave up. Left the hotel smelling like stale cigarettes. Tour booker in hotel lobby is helpful. Hotel is close to the main Souk. Not the hotel's fault but there is a giant and very ugly... More

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See 2 more reviews by Vaibhav G for Doha
h0546_gm, General Manager at Mercure Grand Hotel Doha, responded to this review
26 April 2013

Dear Customer , During our renovation (starting within two to three month) we will allocate a full floor with none smoking rooms . and we will make sure that it is strickly follow by front office staff . Thank you for your review. Cordially More

Nairobi, Kenya
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 13 April 2013

I was booked to this hotel by Qatar Airways for an overnight stay. Rooms are of average size, clean and have a balcony, which is an advantage for a smoker like me. But a huge construction site underneath with floodlights, noise and dust made sleeping difficult. Dinner and breakfast were mediocre. Location is good if you want to see the... More

Was this review helpful? Yes 1
See 3 more reviews by Mikhail S for Doha
h0546_gm, Front Office Manager at Mercure Grand Hotel Doha, responded to this review
14 April 2013

Dear Customer, The difficulty is to manage an hotel next to a site like "Mushreib" under construction , but at least the noise has reduce compare to what it was the past years during demolition time. The project will be delivered by 2016. More

Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 10 April 2013

Disclaimer: I booked this hotel for a group going to the MotoGP; however the opinions expressed are my personal ones as someone who stayed there with my wife and 5 yr old child. I do think my comments are relevant both to personal visitors and tour agencies such as myself (who rely on TripAdvisor) Yes, this hotel is in need... More

Was this review helpful? Yes 1
See 3 more reviews by PolePositionTravel for Doha
h0546_gm, General Manager at Mercure Grand Hotel Doha, responded to this review
13 April 2013

Dear Customer, Thank you for your review, we hope to see you again next year during the Qatar GP. I will share your review with all the staff, and it will give them a real motivation to make the stay of our customer memorable. The renovation of the rooms starts this summer. Have a good Day and Thank you again. More

Budapest, Hungary
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 April 2013

Excellent location, few minutes by car or even a good walk to Grand Hamad street or Souk Wakif. One side of the hotel is currently very noisy with dust filtering through the balcony door due to a large constructon site just in front of the hotel. The back side though is excellent, nice clean rooms with no noise. The setup... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

h0546_gm, Front Office Manager at Mercure Grand Hotel Doha, responded to this review
13 April 2013

Dear Customer, We are currently reviewing the WIFI device to upgrade the reception of the signal. Since we have been switch to Fiber optic we do have a problem but soon it will be solved. Sorry for the inconvenient. More

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Additional Information about Mercure Grand Hotel Doha

Also Known As:
Accor Grand Hotel Doha
Mercure Doha
Address: Musherib St 75 | PO Box 7566, Doha, Qatar
Region: Qatar > Doha
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#53 Luxury Hotels in Doha
Price range (per night): 111 AUD - 164 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
On the Persian Gulf and in the heart of the city, the hotel is located in the business district near the traditional Arab souk and the National Museum. 172 rooms and 3 suites. Non smoking floor. International cuisine at La Brasserie, Mediterranean cuisine at La Villa. The Old Manor Steakhouse and Bar. 3 meeting rooms for up to 200 people. Exhibition centre and golf course nearby. Airport shuttle (fees apply). Leisure facilities includes Swimming Pool and Fitness centre. ... more   less 
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Mercure Grand Hotel Doha
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