We (three families and 6 children) stayed at this hotel couple of days ago. The best part of the hotel is that always rooms are available. It was easy for me to reserve the hotel; the receptionist spoke English, and the telephone line reached directly to the receptionist. We went by road and they have basement parking; space was adequate... More

Its a good hotel. Clean rooms, friendly n supportive staff. Good housekeeping service. The shuttle service is round the clock, but drops the guests @ 10 min walk from haram. The bfast is good except that no live customised ommlette is prepared here! Overall its a good experience. We would suggest hotel managment to take the haram shuttle through abdul... More

check in was very smooth free parking,free internet, room is spacious with a safe , boiler and bottled water and tea and coffee were provided staff were very helpful breakfast was just wow with so many varieties and service was very fast and efficient the only set back was that the hotel is quite far from the Haram but this... More

Really this five stars hotel is a very good choice for those looking for a good hotel to stay during their umrah trip. In spit it is not near to Haram like other five stars hotels but this hotel is providing 24 hours shuttle bus service which is excellent and the trip to Haram takes maximum 5 minutes or even... More

This property is very well kept and provides excellent service. Very neat & clean beds, furniture, bathrooms, toiletries and daily change of linens. The staff is unbelievably cordial, cooperative and with "ready to help" attitude, room service is great. The breakfast is one of positive features that this hotel can boast and match any other in the vicinity. Having pointed... More

nice hotel, especially during peak times in makkah. i only stay here when my primary hotel which is close to the haram is booked up. the hotel does provide a timely shuttle bus to and from the haram. the rooms are clean and spacious. the food from room service was acceptable. in fact, everything was fine with the exception of... More

Stayed for a couple of nights faced a lot of problems, safe box was not fixed to the wall as well as its battery was not working, it took a lot of time to try to fix it and it was not fixed, no apology or alternatives was offered, AC was not working effectively, spoon holder at the bathroom was... More

Thumps Up : Very Good Hotel, comfortable & clean rooms , co operative staff , availability of free covered car parking , breakfast included in the price, excellent value for money. إيجابيات الفندق فندق جيد جدا ، الغرف نظيفة ومريحــة ، الموظفون متعاونون ، يوجد موقف مغطى و مجاني للنزلاء ، السعر مناسب جدا ويتضمن الإفطار Thumps Down: bathroom very... More