Stayed here a few times now and is a good choice in Amman, and good value. Rooms are very comfortable although internet charge is steep (as it is in most places these days). Buffet restaurant and italian are both good, although the italian is usually quiet. The lounge area is a bit open and lacks atmosphere, and service patchy, but...
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Dear Voight-Kampf,
Thank you for your review posted on the Trip Advisor. Our Food and Beverage team are delighted to hear and read that you enjoyed our food in different outlets at the hotel.
Glad to read that you would stay with us, we will be waiting for your next stay soon.
Thank you,
.
Muna Samawi
Director of Guest...
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This has probably been a very good hotel but it is starting to show its age. Room interiors and bathrooms not quite what they used to be. They have kept up the quality of the breakfast, though. ...and the price! On the other hand it is hard to find any good value for money in this city.
Dear GlobetrottersSweden,
Thank you for your review posted on the Trip Advisor. The Chef and his team are glad to know that they are maintaining the breakfast quality all the times…
Come back soon, we will be waiting for you!
Muna Samawi
Director of Guest Services
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Stayed here for a week while attending a local exhibition, and had an excellent experience. Check-in was swift and efficient, and our Club room on the 6th floor (while on the smallish side) was clean and luxurious, although the furnishings seemed a bit dated. The Sweet Sleeper bed was as comfortable as always, and there was ample storage throughout. Four...
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Dear benzz,
Wow… Thank you very much for your precious time spent in writing about your experience with us on the Trip Advisor. We are very happy and I can tell you that reading such a lovely review like yours has made our day already.
There is nothing better than hearing that you enjoyed our product and services provided in...
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It was a great hotel especially when we consider the location, which is a great thing for us. The working facilities at the hotel were very good, and keeping the hotel getting a 5 star rating. Excellent place in Amman
Dear Hong D,
Thank you very much for your excellent and sweet review posted on the Trip Advisor. We are grateful that you gave us full mark rating as a 5 stars hotel
.
We are looking forward to your next stay with us, hopefully soon.
Muna Samawi
Director of Guest Services
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Really enjoyed my stay here. Was very impressed with the room and breakfast. Will stay here during my next visit.
Dear Chad T,
Thank you for your sweet comment posted on the Trip Advisor. We enjoyed reading that we managed to impress you with our product and services, and we are looking forward to your next visit soon.
Thanks again.
Muna Samawi
Director of Guest Services
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This is one of the better Sheraton properties I've ever stayed in. The rooms and public spaces are of a very high standard - literally almost as nice as the Four Seasons Amman which I've also stayed in and I have to say the Sheraton is usually a better value (depending on season and rates you can get). Location is...
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Dear MAB430,
Thank you so much for your top-notch review posted on the Trip Advisor. All of us were extremely happy reading such a beautiful rather positive comment as yours.
We will be waiting for your next stay with us, so please come back soon.
Thank you,
Muna Samawi
Director of Guest Services
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The hotel certainly offers the high standard that you'd expect from a Sheraton and is set in the business/diplomatic district of Amman.
The room itself was modern and contemporary, but certainly nothing to write home about, and after having stayed at a few other hotels in Amman, felt on the slightly small side. As for the bathroom, this was definately...
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Dear Constant_TravellerXX,
Thank you for your time spent in writing about your experience with us on the Trip Advisor. Your comments are vital rather appreciated. The good news is that new towels have been ordered and due to arrive, and the outdoor pool is open and ready to welcome you as of today, please come back soon and enjoy our...
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The Sheraton in Amman was nice clean and I felt very secure. I would stay here again, of note when you check in get breakfast added to your stay instead of paying separate, it will save you 10 Jordanian Dinar or approx $15.00. My only real concern is they charge you for wi-Fi in the guest rooms.
Dear Merrie2004,
It is very nice to read positive comments about us posted on the Trip Advisor. Thank you for your time and for your beautiful description of our product and services.
On a side note and concerning the Internet, we invite you to surf and enjoy the Free Wi-Fi at the Link@Sheraton in the lobby area on your future...
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After a week moving around Jordan, our final night (family of 4) was at the Sheraton. What a pleasant surprise and wonderful property. From check in, free wifi, excellent lounge, wonderful rooms and easy check out this property was incredible. We got two adjoining rooms on the club floor and it was more than enough space for the four of...
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Dear Dubaim0m,
The check-In and checkout team together with the Lounge team are extremely happy for your kind words and appreciation expressed through your post on the Trip Advisor. All of us are delighted that we managed to exceed your expectations.
Come back soon please as we are eager to serve you and your family again and again and again!...
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for us it was the first time in a sheraton hotel, we stayed 2 nights. I was impressed by the huge choice of breakfast teas, also the atmosphere in the lobby for tea time was outstanding. The security standard is very high - good to feel safe. The room was very comfortable - next time we will check in at...
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Dear Sawsan A,
Thank you for your nice review posted on the Trip Advisor. We are glad that you enjoyed our huge tea variety and that you felt safe while on property.
We are waiting for your second visit to experiment the Tower Room and the free access to the Tower Lounge. You will love it, that's a promise!
Thank...
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