I went to this hotel for my honeymoon and really lived it. The location was great.. The room was stunning and the breakfast was amazing... They could have Maybe improve on service but overall it was excellent.
Pros: Good location. Attentive service from the reception staff. Lots of food at breakfast.
Cons: Sleeping area was like a tomb. Housekeeping hit and miss. Hotel showed signs of age.
Suggestion: There are newer hotels within a few blocks..also facing the beach. Try one.
Ratings:
- Overall: 2
- Reception: 4
- Junior Suite: 2
- Breakfast: 3 ( lots...
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Dear Guest,
Thank you for your comments on this website.
I have forwarded your comments to the departments involved, especially regarding the condition of the room and we will take this feedback in to account in future refurbishments.
I am glad that you enjoyed our location and the front desk staff service.
We are undergoing constant changes to improve the...
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the hotel is very nice, but there is few problems.
1.you need to stop overcherge for sea view,i paid alot of money to sleep at hilton and i dont think that i need to add 180 shekl per person to sea view.
2.please do not let people that not staying at the hotel to use the pool, i tried to...
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Dear guest,
Thank you for taking the time to write a response after your recent visit.
I was delighted to read that you have had a positive visit to this hotel.
The hotel has several levels of rooms. Every level above a regular room has a different rate as well as a sea view.
I wish to apologize for the...
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I just stayed in the Eilat Queen of Sheba hotel, and i totally loved the hotel. The staff are very friendly and certainly know what the word service means. The rooms are very generous in size, the mattress was nice and firm which i prefer, and the towels were soooooooooo soft. A/c worked very well and the food was good....
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Dear Guest,
Thank you for your positive comments on this website and I wanted to personally respond and thank you.
Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our...
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Wow! There are so many negative reviews. But I have to add.
Very ordinary food. There is lots of food but not something special.
No free WiFi. The hotel is so overpriced supposed to have Internet without additional fee.
No desk in the room - no place to work a little:)) before the meeting I have been invited.
To access...
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Dear guest,
I wish to thank you for your review about the hotel staff service and your overall impression from your stay with us.
I am sorry you were disappointed about our internet charges and that the hotel doesn’t have a private beach. We are doing our best to make sure all our guests will get the same service. The...
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It was our first visit to this hotel for a 4 night stay although we have been to Eilat quite often.I am a Hilton Honours member and was recognized as such on check in.The check in staff a South African girl was very friendly & helpful in explaining the benefits we would get as members.2 bottles of water daily (only...
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Dear Guest,
We appreciate your loyalty as a Hilton Honors member and consider you a valuable guest.
I am sorry to read that the reason you will not come back to the hotel is because of the fact that the hotel doesn’t have a private beach.
I would like to thank you for your nice words regarding your satisfaction from...
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Magnificent hotel, great staff, great food and especially the exec lounge , breakfast on the 12th floor lounge, and the large suite with the amazing jaccuzzi. Overall great stay!
Dear Guest,
Thank you for your kind comments on this website.
I am pleased to read that you had a fantastic stay and found the staff 'make' your stay memorable and enjoyable, it is such a pleasure to receive such positive feedback.
I look forward to welcoming you all back to the Hilton Eilat very soon.
Best regards,
Sandra Amram...
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Great hotel with nice rooms and a stunning pool area in a prime location in the boardwalk. I was especially wowed by the extremely lavish free breakfast. Would definitely stay here again!
Dear Guest,
Thank you for taking the time to write a review of our hotel. It is great to hear that you were very satisfied with the guest rooms, the pool area and our breakfast restaurant.
Your letter has been distributed among our team and managers department.
We look forward to making your next stay a memorable one.
Kind regards,...
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We went for 4 days, everything was just perfect, food, rooms, hospitality and service. Well definitely be back!
Dear Traveller,
Thank you for your nice comments on the TripAdvisor site.
We are glad to hear that you enjoyed your stay with us and that you planning to stay with us again.
We look forward to welcoming you back as our returning guest.
Yours truly,
Sandra Amram
Guest Relations Manager
Hilton Eilat Queen of Sheba
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We went back to the hotel against my insticts (its was a work related event) Hopeing its gone better.
But Alas its still not a hilton class hotel and not a 5 star hotel (its not even close to the Dan eilat) .
the hotel was dirty (carptes rooms) the room cleaning lacking , and the food average or below,...
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Reviewed 13 September 2008
Dear Guest,
We appreciate your comment, as these are constructive criticism that enables us to check ourselves and improve the level of service expected by our guest.
I wish to sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room.
Should you wish to discuss this issue with me personally, please contact me at Tel: 972-8-6306726.
If...
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