Very good services And the hotel employees were so helpful More

I stayed in this hotel for business last week. It was fine, the staff were helpful & the room was clean but it was nothing special and certainly doesn't warrent a 5 star rating. The lobby is impressive but generally the hotel is quite shabby & buffet breakfast was average at best (although service was very good). My main complaint... More

Me and my husband stayed there on last winter and it was a great experience inspite of freezing weather!! It was my 3rd trip to this beautiful and cultural city, surmeli made it more unforgetable. Staffs were very friendly, breakfast was super specially the variety of breads! :) Taxi station is close to the hotel and you can easily take... More

i was in SURMELI from dec.6th up to 12th. The room service was very good. The staff of restaurant were so friendly and helpful specially one of them called "EMRAH". The hotel is near to Astoria and Cevahir mall and you can go there by walk easily. (Cevahir is excellent for shoping) The breakfast was complete and good but the... More

I Love Istanbul, The cultural capital from East to West of the world. I prefer to travel to Istanbul twice a year but I choose only Surmelli Hotel. Clean, beautifull and comfortable rooms with interesting views. Excellent management and employees. Real good connections to historical and business places. Delicious and complete breakfasts. Good Rates and fees. More

Istanbul is where you cannot stay indoors for a long time as the city has so many attractions. So if you want to have a plasant place to stay alongside enjoying the wonderful city Surmeli can fulfill your desire. Not to forget its easy approach to main streets and shopping malls. The rooms are clean , the food is fine... More

We stayed here at the beginning and end of a two week bus tour. The hotel rooms were clean and comfortable. The staff was helpful. The food was fine. More

The Surmeli of the internet site and the one in reality are far far away from each other! This hotel is not even close to five stars facility. It is stuck way back at the seventies. Old building, outdated furnitures and the room was just depressing. old, smelly and unpleasant. However, everything was operating and the total service was quite... More