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All 757 Istanbul hotels »

Best Western Senator Hotel

4.5 of 5
Gencturk Caddesi, Sirvanizade Sokak, Istanbul 34470, Turkey
Hotel amenities
Best Western Senator Hotel
Ranked #287 of 757 hotels in Istanbul
4.0 of 5 stars 134 Reviews
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134 reviews from our community

    Trip type
Traveller rating
    41
    52
    26
    5
    10
Date Rating
London
1 review
1 of 5 stars Reviewed 14 May 2012

My first visit to turkey, service was terrible from the offset when luggage was taken to the room by a rather "moody" staff member. Breakfast was again terrible nothing was on offer for children, my son left his toy cars on the breakfast table, when my husband went to retrieve them they were distastefully found on the floor on the... More

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SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
22 May 2012

Dear Mrs. Sadiq, First of all we would like to thank you for your stay and your review dated on the 14th of May 2012. I would like to send you my sincerest apology that you did not enjoy your stay in our hotel. I have to agree that we are currently having a renovation in the hotel which may... More

1 review
4 of 5 stars Reviewed 9 May 2012

Intially they had no record of our booking but manager sorted everything the next morning. Currently restaurant being renovated but breakfast still served pleasantly in bar area. Breakfast same but ok with cheeses and cold meats. Could do with scrambled or omelettes. More

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Tirana, Albania
1 review
5 of 5 stars Reviewed 21 January 2012

I have been in this hotel from 10 t0 14 january I have enjoyed my stay, specialy the staff was helpful and professional on their work. The bartender Erhan he was always very kind to us The rooms was ok.very clean there was renovatin at the hotel , The staff told me the hotel improwing the quality and going to... More

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SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
26 January 2012

Dear Mahmoud Ali, Thank you for reviewing our Hotel on Tripadvisor , We are proud of our service quality and experienced staff. We care comments of our Guests and follow their recommends.The positive reviews make us happy to share with all our future guests. We would like to thank you and hope to welcome you in our Hotel once again.... More

Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

We stayed at this place for five days November 2011. Our room was on the fourth floor and was definitely one of the most depressing rooms I have stayed in my life. The only window looked out into a narrow shaft which made the air in the room extremely stuffy and ventilation almost non-existant. Furniture was old, dark and would... More

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SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
20 January 2012

This is the answer for the rewiev dated January 05,th 2012 Dear Sir or Madame, Thank you for your review I read your review and i am indeed sorry to learn that you did not enjoy your room. It’s for sure that you could be provided another room if you could ask to our Guest Service or Reception departments while... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

I booked this hotel for last part of my stay at turkey, when I was looking for a hotel the reviews for this hotel were not that great but not bad and the images were okay, however the reality of the hotel is terrible. The plants in the Lobby are plastic and not clean, the concierge is a desk in... More

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SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
26 January 2012

Dear Guest, First of all thank you for choosing our hotel. Our hotel is categorized as an official 4 star hotel by the Turkish Tourism Ministry. All room standards, furnitures, lobby, restaurant, decoration materials and lift sizes are fitted as a 4 star hotel category. Specially, such cruel comments about the sizes of the elevator and bar were first and... More

Rio de Janeiro, RJ
Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 January 2012

I went to Turkey for a tour for some cities. Last night in Istanbul I stayed at Best Western Senator. A nice lobby, comfortable rooms, free internet, gentle staff. Breakfast with black coffee, at last. Nice food. Very good location, few minutes turist atractions. I would be back, I recommend. More

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SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
26 January 2012

Dear Mr. Joao,, Thank you for reviewing our Hotel on Tripadvisor , We are proud of our service quality and experienced staff. We care comments of our Guests and follow their recommends.The positive reviews make us happy to share with all our future guests. We would like to thank you and hope to welcome you in our Hotel once again.... More

Valletta, Malta
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 December 2011

My wife and I came to Istanbul, to spend a few days sightseeing & shopping. We caught a taxi to the hotel, from the airport and also a taxi from the hotel back to the airport. This was quicker and quite economical, at around 450 Turkish lira. The hotel arranged for our return taxi, at an agreed price. The hotel... More

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See 6 more reviews by Tony3939 for Istanbul
SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
26 January 2012

Dear Tony, Thank you for reviewing our Hotel on Tripadvisor , We are proud of our service quality and experienced staff. We care comments of our Guests and follow their recommends.The positive reviews make us happy to share with all our future guests. We would like to thank you and hope to welcome you in our Hotel once again. Wish... More

Perth Australien
1 review
5 of 5 stars Reviewed 2 December 2011

We spent 5 days at the Senator Hotel in September and we enjoyed it very much, we are Best Western members and our friends who travelled with us joined now too, everyone in the hotel was very friendly, very good service at the reception, the breakfast and the staff there very helpfull, made us Türkish tea every morning, which we... More

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SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
26 January 2012

Dear Erni & Hasso Müller , Thank you for reviewing our Hotel on Tripadvisor , We are proud of our service quality and experienced staff. We care comments of our Guests and follow their recommends.The positive reviews make us happy to share with all our future guests. We would like to thank you and hope to welcome you in our... More

Saint Nicolas, Belgium
Senior Contributor
38 reviews 38 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 16 November 2011

We stayed at the hotel for a weekend in a triple room. After enquiring about the airport shuttle before departure I was told it would be 20€ to get to the hotel (roughly the same price as a normal taxi). The hotel is well situated but it is not in the best location as it's on a side street. The... More

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See 3 more reviews by emmy_bug for Istanbul
United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

We recently stayed here before our cruise from Istanbul. This hotel was booked through British Airways and we were told that they had a Shuttle service from the airport to the hotel. After booking we found out that this was not the case and the Hotel said we would have to find our own way from airport to hotel. This... More

Was this review helpful? Yes
SenatorHotel, General Manager at Best Western Senator Hotel, responded to this review
26 January 2012

Dear Guest, Thank you for reviewing our Hotel on Tripadvisor , We are proud of our service quality and experienced staff. We care comments of our Guests and follow their recommends.The positive reviews make us happy to share with all our future guests. We would like to thank you and hope to welcome you in our Hotel once again. Wish... More

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Additional Information about Best Western Senator Hotel

  • Best Western Istanbul
  • Istanbul Best Western
Address: Gencturk Caddesi, Sirvanizade Sokak, Istanbul 34470, Turkey
Price range (per night):* 107 AUD - 212 AUD

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