The only disappointment was WiFi connection in the room...I just could not make it work...so if you are addicted like me you will probably suffer a little bit but not too much. Everything else is great ... Especially hotel employees More

Hotel with good location, near tramway and far from the centre of the city, which was very crowded and noisy. Although we have ask for a couple room, they gave us a two bed room, the breakfast was not a 5 star hotel breakfast, with a few variety of food. For this reasons 5 star but... More

I was at the hotel from 18 may to 21 may, I have to say about the qulity of this hotel is not so good as I was immagine during the view of the web site, the figo bar dosent work until you take the card off, and when you come back all the drinks are warm, the ari condiction... More

Ok hotel just in the middle of nowhere.Do not know how they got the 5 star rating. Ok 4 star establishment.They withdraw all discounts because they were able to get me the room I asked for in the beginning.So,just count your fingers after staying there. More

I've stayed here every time I come to Istanbul on business and my loyalty is more than repaid by the staff The welcome at reception was lovely. and all the staff recognised me during my stay and made me very welcome. When Sonia my partner arrived for the final 3 nights they really ramped up the service to a level... More

We are receiving good service and professional from all the staff. More

The manager and workers at this hotel were very welcoming and accommodating. We were even moved to Premuim rooms when we arrived. The front desk folks greeted you with a smile and the place is filled with ambience, charm and serenity. It is a wonderful place and will recommend it to all of you. ( From the USA and UAE) More

We booked through Lastminute.com on their "secret 5-star" booking, so we didn't know what we were getting when booking. Always a risk of course! We enjoyed our stay but, on balance, don't think it offered good value for money - £125/night, room only (+ €15 each for breakfast) The location was not perfect. The trams are frequent and cheap, and... More

Went to Iistanbul for a five days holiday in April/2012. We booked a double Premium room. When we checked in we were suprised that the room was actually a twin room (two single beds) not a duoble bed. We put the two beds together but as expected was not comfortable. The view from the room was horrible, it over looked... More