upon arrival at this hotel we had problems with our reservation. the room was cramped and tiny and didnt look anything like the photos advertised. The bathroom was not clean, toilet and shower a complete wreck upon arrival. We were advised that it would be cleaned by end of the day, however by night it was still dirty at which... More

The hotel is very near from Sirkeci station and from the pier where leave the cruises to Bosforo. Right now there is a construction in front a hotel but is not a problem at all. The staffs was very friendly. The room and the bathroom is small but if you are like us and dont stay too much time in... More

I stayed here in May 2013 with my mother. Whilst we had booked and confirmed a twin bedding, when we got our room it was in fact a double bed. It took a little bit to make the staff understand this, but once we did they had our rooms moved very quickly. Most of the staff were very friendly and... More

A very nice hotel, highly recommended. Great staff. Ideal position, all the tourist sites are within a walking distance, no need to spend money on taxi or city tour buses. The tram station is also nearby, so it's easy to access the hotel from the ataturk airport using public transportation. It takes TL6/2 metro tokens (jetons) and less than an... More

The best part of this hotel is deffinitly the location. Very close to Topkapi palace and Gulhame park. Also is near to a train station and access to other parts of the city is very easy. The..not so good part is the size of the rooms and a very poor breakfest, but it is ok for short stay.

Four of us stayed over Xmas. It couldn't have been better. The rooms were really warm after the cold outdoors! The staff were lovely and very helpful. We have never seen a breakfast like it for the price and the view of the Bosphorous from the 5th floor breakfast room was amazing. We had read previous reviews regarding the noise... More

Hotel location is perfect,very close to the main touristic attractions. The staff were very helpful and friendly. The room was clean and comfortable. Beautiful view from the 5th floor where we had breakfast. This hotel is definitely to recommend. We would come back and stay in Best Town Palace hotel again when visit beautiful and magic Istanbul. Thank you.

We stayed here at each end of a tour and found the hotel to be comfortable and clean. The staff were very helpful and welcoming and suggested places to eat and gave us maps. If you need a room to be dark to sleep then you will need an eye mask. It is in a great location and for the... More

staff were very nice, happy to help and welcome me lqte qt night zith some sweets and tea, just awesome. the room was comfortable. However at the time of the visit, there was some works in the train station just behind even at night, so was a bit noisy. the soundproofing of the room is not that great also but... More