We stayed 3 nights at this hotel. Familyroom 4 persons 2:nd floor Service: Top class. Staff helps you with erverything! Also before you visit. Very fast answers on e-mails. And always a smile :) Arrangement of airport transfer worked super. And is much nicer than the taxis in Istanbul. They arranged tickets to Topkapi for us. And if you want... More

"Taking care of your guests" acquires a completely new meaning at the Basileus. I've never experienced anything like it. During my stay, I had a close-up encounter with a cute street cat and ended up needing rabies shots. The whole staff kicked into gear to help me. First, Yusuf calmed my fears with stories of his family's experiences with rabies... More

This was my tenth trip to Istanbul, and the Basileus Hotel is BY FAR the best I have stayed at. Super great location in the historic district, outstanding breakfasts, tea all day, large clean quiet rooms, and best of all, a staff that kept exceeding itself in outstanding service. They know the city and spend any amount of time in... More

We stayed at the Basileus hotel recently. It is a family-owned hotel. Sometimes I am not sure if the folks sitting in the hotel lobby--family or guests. Upon our arrival, we were greeted and provided some essential information which was useful. The staff was always friendly. Our room was a bit small but clean. We had a quiet room which... More

Not only are the rooms perfect, the breakfast amazing, and the location great, the service is beyond compare. I came with a group of friends and we ended up making friends for life with the staff. They go out of their way to make your stay as enjoyable as possible. They truly take care of ALL their guests no matter... More

Like all the reviewers are saying, wonderful service from the Basileus staff. Even before we arrived Yusuf was very helpful and informative over the e-mails. From everyone they provided an honest and personal touch who genuinely want you to have a great time in Istanbul. Each day we sat and chatted with them about our day. Very modern rooms. While... More

The best thing about this hotel is the service - very warm, personal and genuine. I found our room a bit noisy as the walls were quite thin (I could hear the conversation of the people next door) and our room overlooked the main street. It's not big or fancy, but given the price, location and service, it was very... More

I have stayed in Basileus hotel for 7 days, 6 nights with my husband and 2 kids aged 5 and 1 from 11 May to 17 May 2012, I can’t find the right words to explain how amazing our stay was and how helpful, professional and great the whole staff of the hotel are (Owners, Housekeeping, and Chief no exception).... More

This is our second time in Istanbul and yes, if you are a tourist staying for just 3 days or so, you really should book in the Sultanahmet area. Now for the positives about the Basileus. It is new so the facilities, particularly the toilets are modern - in older hotels, facilities are hit or miss. The room air conditioning... More