I stayed in this hotel in may 2010 and I can only describe this as my worst nightmare, the hotel advised that a taxi would be waiting for us when we arrived at the airpost (cost included in the hotel price), when we reached the airport to no suprise there was no taxi arranged, we tried to call the hotel... More

This hotel bills itself as a 4 star but realistically it was a 2 star at best. It is located in a very noisy and congested location in Istanbul. It was almost impossible to reach by taxi as the traffic was so congested in the area. The rooms were pretty bare and run down with the furniture needing an update.... More

I spend one night in this hotel, but I don't like it. The room is not clean, it seem too old hotel, I feel that the door is can be open easily by anyone try, this hotel is not good choice for stay in Istanbul

Having read the previous reviews we didn't expect much of this hotel (booked it last minute so it was the best of options that were left) but our stay was actually very pleasant. The room was big enough, the shower as well. Everything seemed renovated or maybe we were just lucky to get a room in a nice floor (5th).... More

We stayed there in April 2011 (5 nights). There were no reviews and no traveler photos at the time of our booking, which I took as a good sign – very unwise of me. Plus points: - great location - clean sheets. Minus points: - filthy bathroom (hair and filth on the toilet and on the sink. Filthy bathtub. I... More

We stayed at Grand Madrid for six nights in early September and the service we received was far below our expectations. We will NEVER visit this hotel again. If you are planning to visit this hotel make sure you check everything possible in the room and report any minor problems to the management. Our room door handle was slightly loose... More

We stayed at the Grand Madrid as part of a group tour of Istanbul and Gallipoli. When we arrived none of the staff spoke any English and getsured for us to sit on the couches. At various times in the next hour we got up and asked what was happening but we were simply waved away. It wasn't until there... More

Although the Hotel was undergoing renovations when I arrived for my reservation, I was very impressed by the way that the staff and manager made special efforts on my behalf to accommodate my stay. My room was very well appointed with fantastic views of the Bosporus and Sultan Ahmet. The breakfast was delicious and the restaurant also had breathtaking views.... More