First I would like to point that the hotel's location is not opposite the tram station as mentioned in web site. It is 500 meters away and not easy to find because there are no street names and few people know it. The hotel is not 4 star, 3 would be much. The towels had holes, the windows don't close... More

When you check the hotel's website, it seems ok. If you stay for a night you will just want to sue them... The stuff doesn't even speak English. Tiny, awful, dirty rooms. No wi-fi in room although they said it was provided. Old torn apart towels. I wasn't brave enough to try their hamam. If this is a 4 star... More

First of all the hotel is not in a good location.The location has a lot of traffic.The second problem is the facilities the itself was clean but the bathroom was bad.The water is was very cold,i cannot take a bath.The third problem was the spa facilities nothing worked.The good was the view on the top floor restaraunt and the food.The... More

We traveled for a 4 day stay on November with my partner & relatives. The hotel was not in the greatest spot of Istanbul, too much noice, the beeping from the cars woke us up in the morning.The rooms were dirty, the carpet & the sheets had huge stains on, the water in the bathtub stagnate. The jacuzzi was down,... More

Our room was a bit pokey but the fantastic view more than made up for it. The hotel had problems with the water supply to the rooms over several days but eventually they got it sorted. They have terrific breakfast on the top floor and all frontline staff are extremely helpful, Genius the porter in particular stands out. I would... More

The hotel was in the centre of town, and that's just about the only positive thing i can say about the place. Don't be fooled by the photos on the website - the rooms are much smaller and are not nearly as fascinating the visually modified photos are. The view was terrible and dirty and we simply refused to open... More

Rooms very small, the hotel is well located but service is bad. I had confirmation for my first night, I arrived, the hotel is full, we spent the night in different hotels 3 stars and 2 stars. No way to discuss with them. Food is not good. More

The most ugly room I have ever stayed. The water pumps need to be repaired. Average breakfast, bad quality tea and coffee. Too much noise from the exterior of the hotel and the nearby hotel rooms. The elevator misfunctioned. More

Pictures are not like in the website, the room are tiny, and uncomfy !! COLD SHOWER!!!! sometimes hot water is CUT !!! we book a triple room and we got a double one, with a supplementary little bed !!! the smell in the room was aweful, disgusting!! so we decided to change the room and we were given one right... More