The Islamabad Serena remains a fantastic hotel with great accommodation and outstanding service. Very secure location, with great facilities and good choice of cuisine. The only niggle I have with the Serena is that the internet connection is appalling and it's very difficult even to login to email at the best of times...needs to be sorted!

I traveled to Islamabad for a business meeting and this hote is one of few 5* suits business travelers. There was misunderstanding so the agency who booked cancedled my booking but upon arrival at airport, I went to the hotel counter to use their hotel pickup service but my name was not there! They put me on a taxi and... More

n.b. This review is targeted at the traveler for business or pleasure who has some experience in the region. A five-star rating is rather elastic but this property deserves it. I have now been to the Serena in Kabul and Islamabad and can testify that the Serena chain of hotels are indeed of high quality. It's even good value for... More

I stayed here for a few nights to help recover from an illness. It was nice and relaxing and the pool was pleasant to sit by. Comfortable rooms, very pleasant and helpful staff. I can't really comment on the restaurants because it wasn't worth eating anything as it wouldn't stay down for very long. However, the smells coming from Wild... More

This hotel is a self containing compound. It's possible to spend several days within the hotel. It had shops, several restaurants and gardens to stroll through. The Pakastani restaurant on the first floor is my favorite. The food is well prepared and the chef will even make special dishes by request. The Internet is painfully slow in the rooms and... More

In the interest of full disclosure, I must confess to being a huge fan of the Serena hotel group. The Islamabad Serena Hotel is the 9th hotel in the chain at which I have stayed. I have found my new favourite Serena. I try to imagine coming to this Serena in times before security was a paramount concern. Coming off... More

The decor of the Serena is inviting guests in a sumptious hotel, displaying local handicrafts and decorations to bring tourists the local Pakistani arts and culture to their rooms. The hotel is surrounded in beautiful gardens and a stone's throw from the Diplomatic Enclave. The lobby level restaurant serves buffets and a-la-carte Pakistani and international food. Go for the brunch,... More

I stayed at the hotel during a 1 month business trip on Jan/Feb 2013. By far this is one of the best hotels I've ever been to, here's why: - Staff is great, very welcoming and helpful, they speak good English so communication isn't an issue. After some time at the hotel most of the them already knew our faces... More

The Serena is a lovely hotel, with wonderful amenities, but it is the superb staff that makes it exceptional! The staff made a point of remembering my name, and were always polite and friendly, in this service-oriented culture. Security made me feel safe, lovely gardens, many food options, among other services make it a village of it's own.