Adequate place for a couple of nights' stay. The standard room was particularly small but was clean and had all necessary resources. Staff seemed friendly enough. Breakfast gave a choice and was sufficient. The location is a convenient base - particularly from the tourist's point of view. The steps at the front of the hotel are a bit daunting if... More

If i hadn't pre-paid I would have moved. No wifi in the room. Window into the hallway. More

On arrival at the Hotel we could not find the entrance, it was up a flight of 20 marble stairs, from the road side and had a vietnamese restaurant on the road level, We booked this Hotel for ourselves and our grown up daughter, so booked a family room. The room was long and narrow with 3 beds ,next to... More

Our 2 day stay in Vietiane was short and over the weekend Nov 26, booked in the Family Hotel by our tour. Our small room had a window looking onto the hallway of the hotel. It didn't matter for one night but for a longer stay I wouldn't be happy. The queen bed and the shower were OK. The breakfast... More

I stayed here for a week and had a room with a window facing the corridor. The room was small but since I was by myself, it was ok. There was a small fridge to keep my beverages cool, but is also stocked with hotel beverages, for a price. The bed was a little firm, so it took a couple... More

I stayed 4 nights from 23rd to 27th December and found the staff to be friendly, helpful and honest. In a country where it is normal to use up to three different currencies this was appreciated. The hotel is centrally located, close to transport (there is a taxi stand next to it), and is clean with great showers. I didn't... More

Stayed here for 3 nights and it was a disappointing stay. When we arrived the bed sheets were covered in blood and had holes in them. The staff were informed and sorted this for us straight away. The room was clean and comfortable and the bathroom was great. BUT the room we had for some unknown reason had a bay... More

We had a 2 night stay at the Family Hotel and found the rooms to be well looked after, clean and comfortable. The reception staff rather let the hotel down with their lack of enthusiasm. Maybe this is a "big city" thing compared to Luang Prabang. Having so said the hotel was good value for money. They failed to organise... More

A great place to stay in central vientiane. Stayed with children, very helpful staff, ok breakfast, great bathrooms although not too spacious. Just what you need tfor the budget tourist. Would definitely recommend it More