We were in Astana for 3 days, and did choose Comfort Hotel stay. Except the meetings, i spent all my time in hotel. It is the best idea to stay in the hotel when it is minus 31 outside at noon. Never felt such a cold in my life before. Heating of hotel was good both rooms and lobby. I... More

Having stayed at some of the other 5 star hotels here, I lowered my expectations when I first entered the lobby. However, the service and attention to cleanliness is really great, especially for CIS standards. For instance, late Friday night we walked down the secondary stairs to have a drink, and my wife noticed dirty footprints on the tile. By... More

Fine rooms, good food... But your staff is dire!! Phone operator is impolite, no reaction on a front desk about my complains... Overall, it's pretty pricy! I hope, next time I will reject my opinion...

Spent 3 nights in the Comfort Hotel recently. Traveling without a mobile phone and not speaking Russian, I needed considerable help from the front desk staff frequently. They provided it warmly and began to anticipate questions and needs in ways that would never happen in a large hotel. Though my room was very modest in size and features, it was... More

spent 3 nights in here with a reasonable price. I did choose it because it is just next to the embassies and one of the closest to airport. Warm lobby and room made me happy, honestly. It is - 25 to - 30 outside, cold .... Hotels are expensive in this city, 5 star ones are charging about 450 usd,... More

Excellent clean hotel in a very central area around shopping malls

I have been in Astana three years ago. They already did too much to erase their communist past. Huge parks, attractive buildings... Hotel comfort was suggested by a friend in French Embassy. We had a good time in there. The staff was very kind and helpful. Business dinner we gave to company partners was perfect. Tasty food and good service.... More

I am still staying in here. There are a couple of 5 star hotels i was told, in the city, but the prices ... This small hotel is comfortable enough. Room furnitures are some old and wi-fi is not fast enough. On the other hand, almost all staff speak english and they are kind, friendly. The staff cleaning my room... More

Let me start by saying I did not stay here. I just visited it to check out prices etc. Basic rooms are $157usd a night going up to $500 for the best suite in the place which is only just over the price of the worst room at the Rixos. /the place looks fairly clean and the staff were very... More