I was on a sponsored trip staying in this hotel, but still i'm a guest and expected a better service from this luxurious looking hotel. But unfortunately;
Service: Poor - i ask for an iron, i only get it the next day where i found it outside other room where 2 doors away from my room. Then i ask for...
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We were travelling back to Australia having spent a wonderful Christmas and New Year in Hong Kong. The airline we were travelling with changed its flight schedule which meant we would have to stay overnight in Brunei at no cost to ourselves. This is how we came to be at Asma. The hotel was 20 minutes from the airport in...
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About the hotel: Exterior looked fine, but once I got to my room was less than impressed. Heavy heavy smoke smell on a non-smoking floor. Room was musty upon entering. Stains on the bedspread (see picture). Old carpet that had not been well cleaned. Bath tub was dirty -- and I guess with disuse, brown water ran out of the...
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