I have made several bookings to the hotel being based on the comments about this hotel. I have sent several letters about the booking contest and nothing received back. So there were lot of problems before I got my ocnfirmation letter, But again correct it and send bak to the reservation office. I did not stay there, but got ht... More

The only positive aspect of this hotel is its nice, smiling staff. Unfortunately most are junior, without training, with poor command of English. Hence poor management, added to an outdated architecture with unmaintained equipement, ugly decoration, and substandard service (out of a 11-night stay my suite was not made twice). One member of our group was waken up in the... More

My first time to Baku and I stayed here, very fast WiFi and a nice room. Although I stayed here a few years ago now, I can remember each detail. Decent breakfast spread and there was a lovely restaurant 30m down the street.

the Hotel is quite nice for business travel, not so far from the city center. Rooms are spacious and the furniture is old fashioned but in mint conditions. At the Reception i have found really helpfull personnel who helped me with taxi drivers negotiating lower fares. Breakfast is well serviced and with wide choice. The restaurant/ bar in the lobby... More

I have been coming to Baku over the past six years, staying over long period of times, living in hotels and rented apartments. Was invited to an event recently that included accommodation at the Ambassador hotel. My hotel rating is summed up to: It's OK even if not as high class as it tries to look. Baku is quite an... More

I come Baku every month with my collegues, it was first time that I stayed in Ambassador, very good location, comfortable bed, very delicious meals and smart staff.. New welness center is entered just 50 meters away from hotel, I surely recommend to everybody,!!!

There are plenty of good hotels in Baku. This hotel claims to be a 5 stars hotel and the room pricing is in relation with the number of stars. We get 3 rooms without windows, unbelievable for a 5 stars hotel! At checkout time we had been asked 18% on top of the official public price as we refused to... More

A 5 star hotel that has rooms with no windows - I don't think so! It's not convenient for anything, being about 5kms out of town. No cafes, restaurants or decent shops anywhere nearby. TV only worth watching in English as long as you like BBC World and CNN - not much else! Breakfast is laughable and really expensive.