Overall we really enjoyed our stay at the resort.
Pool is fantastic - absolutely huge. Unfortunately as is the case at many resorts, rude guests reserve the poolside lounges (regardless of whether they're using them) so you're hard pressed to get one unless you get there early. The staff were very helpful in trying to get you one if they...
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Dear NSBJLM,
Greeting from Vinpearl Resort Nha Trang.
We here at Vinpearl are overjoyed that you had a wonderful stay with us. We love to hear that our guests were satisfied with the rooms, facilities and numerous entertainment options around the island. I would like to personally thank you for staying with us as well as for your lovely comments...
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The staff are rude to their own people but would bend over backwards for foreigners. My husband who is Vietnamese wore a singlet to lunch, he was stopped by one of the waitresses who told him in vietnamese language that he will not be allowed in the restaurant if he wears a singlet at dinner however while having dinner we...
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Dear Return_flight,
On behalf of Vinpearl Resort Nha Trang's staff, I would like to say thank you for both your stay with us and your comments here. We are very pleased that your kids had a pleasant and enjoyed Vinpearl Amusement Park. I was terribly sorry to read your comments concerning wearing singlet at the restaurant. I am looking into...
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Great swimming pool, my kids loved it. The beach were clean n close by. We didn't get to explore the whole resort, missed out the water park but my kids were young so it didn't matter. The underwater world has quite a collection which was cool.
Buffet food was good but I found it strange that they only serve juices...
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Dear cict2011,
Greetings from Vinpearl Resort Nha Trang. We love to hear that our guests were fully satisfied with the facilities and entertainment options around the island. Thank you for staying with us as well as for your lovely comments here. We do hope to see you back to Vinpearl at the soonest.
Sincerely,
General Manager of Vinpearl Resort Nha...
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We spent almost a week here and didn't expect to be doing too much - more just relaxing. However we found it to be quite a good little spot - the kids LOVED the theme park. There was barely anyone around during the day (as it is so hot) so we never had to wait for anything. The water park...
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Dear DealHunter_PL,
We here at Vinpearl are overjoyed that you had stay with us. We are much appreciated with your complaint about the extra beds, pool temperature for us to improve. I would like to personally thank you for staying with us as well as for your comments here. We would love to have you back sometime soon!
Sincerely,
General...
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My children love the place and we have been there way too many times. It has everything they want and as we normally travel with other families, we don't have to worry about food either. Though the buffet is not 5 star quality, it is decent enough and offer a good variety, we never leave the resort while there. Nha...
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Dear Travelwithkids2012,
Greetings from Vinpearl Resort Nha Trang. We are delighted that you’ve enjoyed your stay and also express our great appreciation for giving positive feedback. As a 5-star resort, your comment on food is much appreciated and great value to us, thank you and looking forward to seeing you on your next trip to Viet Nam.
General Manager of...
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For a resort that ticks all the boxes it was surprising to find that the food was so ordinary and served luke warm. Even the wait staff seemed a little jaded and never offered tea or coffee. Perhaps being so large and catering to so many takes it's toll. Facilities and location all top notch and regular tuk tuks to...
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Dear Kije99,
On behalf of the entire staff, I would like to say thank you for both your stay with us and your comments here. We are very pleased that you had a pleasant stay with us. I was terribly sorry to read your comments concerning the temperature of the food at the restaurant. I am looking into this with...
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A forty minute drive from Nha Trang airport, you arrive at the mainland reception for Vinpearl. You are checked in and given a plastic card which has your photo on it. You must have this to get on the cable car, boat, room, water park, amusement park and dining areas.
The boat runs 24 hours and cable car until approx...
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Dear MaxineH,
First of all, I would like to sincerely thank you for your patronage as well as for your lovely comments here. We strive to provide an action-packed, luxurious holiday for our distinguished guests and it makes us proud to read positive feedback like yours. I am very happy that you had so many nice things to say about...
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We shorten our stay from 4 to 2 nights and moved to the Sheraton as it was far below what we expected and paid for.
The good thing: They have a big swimming pool for all ages, free access to the amusement park where the aquarium with mermaid show is good.
The bad thing: The room is old, smelly and...
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Great value for money. Fantastic place to take the children for a break. Lovely swimming beach, great facilities.
Dear Sarah P,
Greetings from Vinpearl Resort Nha Trang.
We are delighted that you’ve enjoyed your stay and also express our great appreciation for giving positive feedback. Your comment is much appreciated and great value to us, thank you and looking forward to seeing you on your next trip to Viet Nam.
Sincerely,
Pham Anh Kha – General Manager
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The hotel, it's beach and pool are amazing, clean and a delight. The food is also good. I'm not sure what people were expecting with the amusement park but if you were expecting Disneyland, you went to the wrong place. When we came here, they were short one room and without hesitation, upgraded us without charging anything or making a...
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Dear Nheo,
I would like to first say thank you to you for your stay with us and especially for your great comments here. Everyone here at the resort is happy to hear that you had a nice stay with us. We pride ourselves in providing a special place for our distinguished guests to really relax and feel at home...
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