Cons: 1) Church bells chime starting from 4.30AM to 11PM, every 15min. At 5AM (yes, half an hour before sunrise) it rings for 2min continuously. I got woken up at 4.30am by the chimes on the first morning, but I managed to sleep through it the second morning. 2) No staircase. Pros: 1) Comfortable rooms with tea & coffee making... More

The staff and location are the most valuable assets of this hotel. I don't know that this would be considered a solid 3 star hotel by US standards, however, it is a definite recommendation. The staff is very keen in staying attuned to your needs. For example, if they notice it's raining or about to rain outside, they will offer... More

We recently stayed a month in this hotel. The staff were very professional but also very friendly and they made our stay in the hotel feel like home, rather than a hotel. Great facility, close to everything. We stayed in the spacious beautiful room with a balcony overlooking the St Joseph Catholic Cathedral. Central to everything, the Old Quarter, loads... More

The staff of this new addition to the splendid star hotels on Au Trieu is bending over backward in hospitality. We arrived very early on an overnight bus and our room was not ready, so they gave us breakfast and stored our packs while we went out exploring. They offered us a room on the third floor with twin beds,... More

There are several good points about Splendid Star Suite in Hanoi: (a) great price -- very economical indeed; (b) great location -- central, in old Quarter, close to a range of restaurants and Hoan Kiem lake, (c) good service: front line staff here are helpful, and one of them whose name is probably "Judy" (at least she signed the receipt... More

Experienced The honeymoon suit room 602. Spacious, clean, new bath tub and new special round shaped bed. (very unique) Welcome drinks which are free flow were served by friendly staff named Martin. At the balcony, with the accompany of St Joseph's Cathedral majestic view, we chatted so long in the cooling weather. Experienced the services provided by Hotel Staffs. Ms... More

Two couples, all of us in our 60's, switched hotels and ended up at this new boutique hotel in the Cathedral quarter of Hanoi. Power tools were barely put away, and the paint dry but Splendid Star Suites was comfortable, cozy, and the rooms, so generous. Each suite had a computer in the room, a spotless bathroom, and luxurious bed... More

This is a great hotel in a good location next to the cathedral. The staff are superb - nothing is too much trouble. We stayed for four nights in January this year - myself and my sister and my three children. We had a family room (two doubles and a sofa bed) - it was bright, clean and spacious -... More

I arrived In Hanoi after booking the Hotel Splendid online. The room was exactly what i had seen on the photograps The bed was amazing and the bathroom was perfect. The Splind Star Suite should have 1 more star on its rating. i was on the 5th flor and i had a view of the Cathedral infact i could nearly... More