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Hanoi Meracus Hotel

11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
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Hanoi Meracus Hotel
Ranked #7 of 435 hotels in Hanoi
5.0 of 5 stars 82 Reviews
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82 reviews from our community

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    1
Date Rating
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

We arrived at this hotel following our airport transfer which we booked with the hotel and couldn't have been happier with the hotel on arrival. We have never been made so welcome in all our years of travel. The attention to detail in this hotel is to be remembered. The décor is beautiful with all the stone carvings and tile... More

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London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012 via mobile

Delightful rooms with a lovely French flavour. Very clean, and beautifully appointed. Such value for money and fabulous location. The laptops in each room with free internet is a lovely touch. Great modern bathrooms too! One of the best mid range 3-4star hotels around.

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Sebastopol, California
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2012

The hotel was great, small rooms but how much are you in the room anyway ? Nice touches, rose petals, great breakfast selection and very comfortable bed. The staff was simply magnificent ! Lead by the most informative and knowledgeable person I have met in a hotel, named Hermes. He provided information and place to go based on what we... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 May 2012

We stayed for 2 nights with 2 other couples and were very impressed. The staff were so helpful, on arrival we received a welcome drink, cold towels and were shown personally to our rooms, they also provided us with a local map of the area and advised us of local restaurants and places to visit. We booked our Halong Bay... More

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Geel, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 May 2012

We Passes 2 nights in march in Meracus Hotel?Best hotel we ever got in the old quarter of Hanoi?Nice,clean rooms,good buffet breakfast?Nice and helpful staf..The hotel is good situated,near the lake,and nice food stals.At our next stay in Hannoi,it will be Meracus again. Rolly and Raymond Belgium

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Lisbon, Portugal
Top Contributor
57 reviews 57 reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 May 2012

Stayed for a week in this hotel for a business trip -- the place is excellent in many ways, but there is room for improvement. First the positives: LOCATION: central and close to interesting sights, restaurants, shops though if going out of the historic center by taxi, way is roundabout and takes time as many streets are one-way SERVICE: courteous,... More

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See 8 more reviews by femme_manille for Hanoi
Meracus Hotel, General Manager at Hanoi Meracus Hotel, responded to this review
15 May 2012

Dear Valued Guest, Thank you very much for your recent staying at Hanoi Meracus Hotel. It has been our true pleasure taking care of your stay in Hanoi. It is thankful that you took time to tell us areas for our improvement of service. We highly appreciate and will do our best to reduce room noise, improve breakfast quality and... More

palmerston north
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 27 April 2012

Fantastic hotel and a great stay. Was here for 3 nights for business and could not fault it. Even had an upgrade. Unfortunately it will now be inundated with tourists and will be hard to get a room but they deserve it.

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Calgary, Canada
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 April 2012

We travelled Asia for 3+ weeks and this was hands down the best value hotel, my favorite of all 10 hotels we stayed at! Booking was a breeze. The first night we were upgraded to a deluxe room and after our Halong Bay tour we stayed another 2 nights in the superior room. The front desk staff was extremely welcoming,... More

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Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

Absolutely amazing hotel - we've travelled all around Europe and Asia and my partner and I agree this was the best value hotel we've stayed at. We were upgraded to a Deluxe room on our first night as the Superior rooms were all booked out - if you have the extra cash, do stay in one of these larger rooms... More

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San Diego, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 April 2012

Stayed here for one night after returning from Halong Bay tour. The rooms were quite large, very nice, very comfortable. Breaktast was great. We had previously stayed at the Hanoi Holiday Diamond Hotel - and I would say the Meracus is nicer (also a bit more expensive) but the customer service at the Hanoi Holiday Diamond Hotel was better. Great... More

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See 3 more reviews by sandiegotraveler2 for Hanoi

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Additional Information about Hanoi Meracus Hotel

11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Price range (per night):* 32 AUD - 70 AUD

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