Obliging English speaking reception staff.Stayed in single room with comfortable double bed for 3 nights.Well catered clean room/bathroom.Daily free supply of some fruit,tea/coffee .Good breakfast.Wifi signal needs to be improved. Elevator/lift absent. Indrasen-Malaysia

This hotel is good value, I booked a double room for 35 USD per night. With that, I got a fairly nice room, clean, with fresh fruit and water bottles brought in every day. No view though whatsoever, but a good location right in the middle of the hustle and bustle of the old quarter. I stayed for two weeks... More

I really liked staying here, staff is very helpful and breakfast is good. The rooms are big although a bit noisy.

Stayed here to refresh after night train from Sapa before transfer to Ha Long Bay. Even though we were only here for 3 hours that was too long. The room was on the 3rd floor up a stair case with possibly the filthiest carpet we have ever seen. The room itself seemed comfortable enough although we did not sleep in... More

Being newbies to Vietnam we did not know what to expect. The New Vision was booked by our son and is in the old quarter. I will start of by saying we would stay here again and we did on our return from Sapa. The welcome was very friendly and the room was clean with lots of goodies to make... More

We booked 3 nights here prior to our arrival in Hanoi. The Staff are friendly but at the end of the day it wasn't up to scratch. We booked a Family Suite that was supposed to have (according to the website we booked on) either 2 doubles or 1 double and two singles. It was also supposed to have a... More

we booked for a family room for 4 (as per internet photo) but room only had a double bed and one single bed, we were however given two rooms for our convenience which was very nice but we wanted to be in one room for the convenience! this should be a 2 star hotel, the bathroom condition was not as... More

We traveled in Vietnam in December 2011, and out hotel in Hanoi (New Vision Hotel) was a pleasant surprise. Both accommodation and service were wonderful. The staff was very warm and highly professional. We booked all our trips, hotels in different cities, and transportation through the hotel manager Mt. Trung. We didn't have any problems during our entire trip. The... More

Staff attitude was wonderful, room were excellent. I really enjoyed staying there.