Ordered transfer to the airport from them (13,2 USD). We've waited for 20 minutes, but no one arrived :( We called the number on the Receipt and a guy told us that he has no idea about our reservation and told us to go *%^&%&! BEWARE TOTAL SCAM!!!!!!

I stayed at this hotel and booked a Sapa trip through them. First off the hotel had lizzards on the walls of my room and I found a rat in my room when I arrived back in the hotel. To make matters worse, I booked a tour of Sapa through the hotel and was completely ripped off. The hotel arranged... More

Eventhough we did not stay at this hotel, we came to Hanoi on 5thJan2012 (Sat) early in the morning. After checking in our own hotel, we went out to have a look around, and we realised that this hotel does provide airport taxi service. So, we went in and paid US$11+ 10%tax for a taxi, as we would have to... More

At $15 a night this place seemed okay. The staff we not particularly friendly at check in but that seemed okay. In the morning however, I was ready to go out at 8am. Hotel was pitch black in the lobby, I called out but no one came. Eventually the cleaning lady appeared and after much sign language informed me to... More

After checking out a few of the many travel agencies in Hanoi looking for a cheap HALONG bay overnight cruise, a sign at the front of this hotel with the price caught our eye so we went inside. Friendly man with good English showed us a number of brochures and gave us the best price we had heard so far... More

what is wrong? this feel more like a house than hotel. , door did not open when we came out at 8 pm,we were lock in and need to wake up the owner to let us out. curfew is 11 pm. baby toy were in the lobby!! 1, the room smell bad. 2. the bed is supper hard 3. pillow... More

For a solo traveller needing somewhere downtown without any frills, Hang Ba Hotel was very good, although the mattress was too hard for my liking. Mr Tuan, the owner, has plans to gradually introduce softer mattresses. No breakfast here, but the options around the area are many. Single room is very small, but this means the air con cools it... More

On April 21, 2012 I arrived at Hang Be Hotel, I had made a 2 night pre-paid reservation with a very reputable on-line hotel booking site; unfortunately, upon arrival I was told by the owner he did NOT receive payment made on my behalf ~ I should have heard scam bells ring at this point but as I was not... More

Travelling as a couple we spent 3 nights here in mid november and paid $13pn for a double en suite with air con, wifi and tv. It is a little gem in the middle of the old city and we were so happy to find it after spending one night in dorm at Hanoi Backpackers (unless it's your thing really... More