We booked the hotel not really knowing what to expect. I must say that we were generally happy with our stay and we had a good experience with the staff. We stayed for a total of 5 nights with a trip to Ha Long Bay and Sapa breaking up our stay in the middle. We booked the tours with the... More

Not a bad place for $12 dollars but could ave been better. The rooms are ok but not as nice as the pictures show. Also had problems with the water in our bathroom. Had to ask everytime we wanted it on. I think the whole hotel had a problem so it may not have been thier fault. They did fix... More

So, I had two bookings for this hotel, one before and one after my trip to Ha Giang. The first time, they said that there was no room available and walked me to another hotel (Wing Hotel) but it was also full so I was taken (by motorbike) to a crappy hostel (Hoa Duong Hotel). I was tired and accepted... More

The rooms are clean enough but the staff hassle you everytime you pass reception from the moment you check in to leaving the hotel about booking trips with them, breakfast is included between 7-10am but its very poor and if your not there before 9.30 they won't serve you. There trips are over priced and they don't book what you... More

I stayed at the Luxe for a little over 3 weeks and don't have enough great things to say about it. I worked in Hanoi for two months this summer and stayed at quite a few hotel. The Luxe is hands down the nicest, friendliest, and cheapest hotel I stayed in. The hotel was recently refurbished and the rooms are... More

We arrived in hanoi at 5am and the receptionist was asleep but before we could knock he was awake and he let us in and held our luggage we went for a walk and at 8am we checked in the hotel gave us a free early check in if we booked a tour through them (half a nightly rate was... More

My friend and I walked by Luxe and decided to ask to see rooms. Nzan, the receptionist showed us two very clean and quiet rooms. This hotel is so nice I stayed here on two separate short trips to Hanoi. Nzan and the staff are really helpful, booking tours, and helping get a very early morning airport taxi. I highly... More

The Luxe found us at the bus station and brought us to their place for free. The rates were good and we ended up on the top floor- four flights up, but we didn't mind. There was ac, fridge, tv, a balcony, all that. He hotel itself was nice, not amazing, but clean and comfortable and a good deal. The... More