I stayed in this hotel for 7 nights and I think this is one of the best hotels I've been to if we consider the price and the quality of the service it offers. In addition the location is fantastic, in the very centre of Hanoi I was very happy about the room, nice and clean, but especially about the... More

I stayed with my family members for three nights at this hotel 18/19 April 2013 and 23 April 2013. Rooms are very cosy and comfortable and perfectly clean. All the staff are friendly and very helpful besides courteous, especially Ms Tran. She even emailed my daughter (who booked the hotel on our behalf) about our safe arrival at the hotel... More

First of all: the crew in this hotel made our stay in Hanoi perfect. The hotel is located in a quite street very closed to the center and you can walk to many touristic places. The price is reasonable, the rooms are clean, comfortable and lovely made. It is a safe place and the crew is very open hearted and... More

I had a wonderful stay at this hotel with a comfortable, clean and spacious room. It is centrally located, and easy walk to a great many attractions, shopping and restaurants. It is walking distance to the Old Town and the Hoan Kiem Lake. I barely used taxis. Just get a map and walk around. Staff is outstanding. I needed to... More

Hanoi Sans Souci IV Hotel located in central of the city, just walking distance to Hoan Kiem lake and few minutes to the Old Quarter. It is very convenience for you and your family to explore the city from here. Hotel facility is new and in good condition. The room is comfortable, with free wifi and fully furnished. The staffs... More

This is a small boutique hotel with five-star employee service. The design is simple but elegant, a significant step up from backpacker guest houses in the area. The room tariff represents that step up, but is a great value considering the size and cleanliness of the rooms and the excellent customer service. The staff goes out of its way to... More

I would recommend this hotel to anyone traveling to Hanoi. I had a wonderful stay there ,they're freindly staff, good service, clean rooms, good location close to the shopping, and in the middle of 36 PHO PHUONG HA NOI pioneer square .

I had an unfortunate experience around losing my passport and could not believe the generosity of that staff in helping me go through the steps to get a new one and in the end recover it. It was definitely above and beyond. They were incredibly kind to me and I really really appreciated in a very difficult time. The place... More

I've stayed here twice and found the rooms comfortable, the staff very helpful, the location convenient to the Old Quarter. I would stay again, and recommend this place for those interested in lower cost, safe, comfortable digs in the Old Quarter.