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All 435 Hanoi hotels »

BOSS Hanoi Hotel

3.5 of 5
20 Lo Su Street Hoan Kiem Dist, Hanoi 84, Vietnam
Hotel amenities
BOSS Hanoi Hotel
Ranked #88 of 435 hotels in Hanoi
4.0 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • Old quarter(25)
  • Halong bay(19)
  • Very good(18)
  • Great location(13)
  • Hoan Kiem lake(11)
  • Friendly and helpful(7)
  • Rooms are clean(7)
  • Reception staff(5)
  • Flat screen TV(5)
  • Free internet(5)
Traveller rating
    62
    70
    22
    4
    5
Only show reviews for Family (22) | Couples (46) | Business (8)
Date Rating
Tokyo
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 18 May 2012

Location: Hotel is located near everything in the old quarter. The hotel is a few minutes away from Hoan Kiem lake and close to restaurants, shops, banks, and all. Food: Food is so so and selection is limited. For breakfast, hotel serves mainly Vietnamese (deep fried stuff and fried noodle) items including Pho and egg variety. Unlike other hotels, coffee... More

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See 2 more reviews by noname101Tokyo for Hanoi
To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
22 May 2012

Dear Mr Noname101 Tokyo, Warmest Greetings from Boss hotel! Thank you so much for spending your valuable time in giving us detailed comments about our hotel. It was our great pleasure to serve you during your time in Hanoi. We are so happy that you enjoyed our hotel in overall, except minor things which did not meet your expectation. We... More

Perth, Australia
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 May 2012

Walking distance to Hoan Kiem Lake means The Boss Hotel is in a great and convenient location. Rooms are large and good value - however - the mattresses are crazy hard. If you don't enjoy a mattress so firm you feel like you're sleeping on the floor, then watch out. There's also zero insulation, as even on the 6th floor... More

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To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
22 May 2012

Dear Ms ParentalParody, Warmest Greetings from Boss hotel! We would like to express our sincerest thanks for being our guests during the time you stayed in Hanoi, especially giving us the valuable feedbacks for our hotel's improvement. We are so glad that you judge our hotel with value for money and our service met your expectations. However, through our thorough... More

Surfers Paradise, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2012

The hotel is in a great position in the Old Quarter and within walking distance of the Lake. The rooms were well fitted and a big plus was we had full wirless linked to the TV in our own bedroom. Internet was also available in the foyer. The rooms were very clean and all staff in the Hotel provided top... More

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See 4 more reviews by BRIDAWSO for Hanoi
To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
8 May 2012

Dear Mr Brian, Greetings from sunny Hanoi - Boss hotel! Thank you so much for your time to write such a nice review about our hotel. We are very happy that we could made your stay special and that you enjoyed. Besides, we deeply sorry that the light in hallway as well as in house safe box did not impress... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 April 2012

the staff is just wonderfull, helpful, the room clean and has some wooden bath :)really highly recommended !

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To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
1 May 2012

Dear Ms Elutka, Good morning from Boss hotel! We are very pleased to read your review. We do have a great team who enjoy daily providing our guests with a memorable stay. I am pleased you love our hotel with wonderful staff, clean room and enjoy our wooden bathtub. Excellent staff attitude is one of our strategic goals to delight... More

London
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 April 2012

I booked this hotel via travel agent and was pleasantly surprised. The hotel is very well located in the Old Quarter, very close to Hoam Kiem lake and the Water Puppet Theatre (within walking distance). The bellhops and reception staff were very good from speaking excellent English through to asking how daytrips had gone. Breakfast was included in my stay... More

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See 4 more reviews by Bluebell047 for Hanoi
To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
24 April 2012

Dear Mr Bluebell047, Warmest Greetings from Boss hotel - Hanoi! On behalf of Boss hotel management, kindly allow us to express our sincerest thanks for being our valuable guests during your time in Hanoi. It was truly a pleasure to serve you and would love to have the pleasure of seeing you as a regular guest. We indeed so glad... More

ohio
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 April 2012

Stayed here the second week in April 2012, and had the best stay. The staff is so wonderful and helpful it is difficult to find fault with their beautiful hotel. Located in the heart of the Old District, 2 blocks from Hoam Kiem Lake, it is in the center of the Hanoi action. Bellhops very attentive, reception going above and... More

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To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
20 April 2012

Dear Mr TravelingHoob, Warm Greetings from Boss hotel! On behalf of Boss hotel Management, I would like to extend our most heartfelt appreciation to you for being one of our guests during the time you stayed in Hanoi. We are so glad to know that you had an excellent trip and memorable time with us. Your comments have provened our... More

Hanoi
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2012

Could not fault this place, nothing was too much trouble, always accommodating and treated our kids very week. Very nice room with a huge balcony and a massage chair !!! Good breakfast selection and good location

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 March 2012 via mobile

We stayed for two short nights at the end of a two week trip through Cambodia and Vietnam. The staff were absolutely amazing and treated us as VIP's! We rented out the penthouse room which was absolutely beautiful and the bed was the biggest bed we'd ever seen! Close to everything including great shopping and restaurants too!!

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To Tuan Anh, To Tuan Anh (Mr.) - Deputy Director at BOSS Hanoi Hotel, responded to this review
20 April 2012

Dear Ms Juliatwyman, Best Greetings from Boss hotel - Hanoi! We would like to thank you so much for being our guest during your time to stay in Hanoi. It is such a great honor to read your valuable comments and know that you are happy with our services and facility. Boss hotel would love to have more chances to... More

North Yorkshire
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 March 2012

We stayed for a week in the VIP suite and were note disappointed. The location is perfect for exploring the Old Quarter, literally just outside your door, although I would recommend a room on one of the higher floors to avoid the traffic/street noise. The staff speak excellent English and are very accommodating. My only complaint would be that the... More

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See 5 more reviews by Dee S for Hanoi
Marmaris, Turkey
Top Contributor
66 reviews 66 reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

This hotel situated in the old quarter of Hanoi is a delight. The staff just could not do enough for us. We arrived on an ealy flight and were collected at the airport and given a room immediately on arrival plus breakfast. Breakfast is served in the dining room below reception and is plentiful with a good choice. Boss organised... More

Was this review helpful? Yes
See 7 more reviews by Retsyo for Hanoi

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Additional Information about BOSS Hanoi Hotel

20 Lo Su Street Hoan Kiem Dist, Hanoi 84, Vietnam
Price range (per night):* 46 AUD - 68 AUD

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