Positive Points: - Welcoming staff who were always smiling - Gave us a map and pointed out tourist locations - Good breakfast selection and amount - Watched over our bags when we went on excursions - Free Wifi and computers available - Laundry service available (cheap rate) - Arranged for taxi service to the airport - When we were unhappy... More

That was the best room I ever had so far! For great location, air conditioned room, nice bathroom and good service, USD 7 is a crazy offer (although the room is on fifth floor, way up there). Originally she offered USD 8 but when I decided to go elsewhere she decided to bargain for it. When I needed internet connection,... More

The rooms were nice but the morning of the TET we had a knock on the door at 10 AM and the women told us we had to leave so she could see her family. Understandable but maybe she should let people know this before they unpack there things and plan on staying a few nights. She told us that... More

The hotel was very central and the staff were very helpful and friendly. The hotel is only a few minutes walk away from the Lake and has plenty of shops , restaurants and bars near by. Excellent value for money , would definately recommend!

party inthe lobby... sleep if you need... comfy beds... great service... fair prices... GREAT PEOPLE! will help you with anything yo need in hanoi!... all around best fun in town. party on ppl... party on. hotel is nice and hospitable. great fun... come here for a day or stay for a week... nothing but great people to get you where... More

Whey picked us up from the bus, we saw the room and wanted to stay. It is a large, clean room with air con, a fridge, the comfiest bed I've had in 4 months and a TV. King was really friendly and we even went out drinking with him after he finished work. We had a great time. The bath... More

I stayed here and I just take 6 minutes to walk to Hoan Kiem Lake. He he, near by Night market to. The room is ok with my budget : 13$/night. ^^

-------------------------------------------------------------------------------- The Holiday Hotel Hanoi is an excellent place to call home. It is centrally located on a quiet side street, the staff speaks English, and are wonderfully friendly and helpful. We booked our trip to Ha Long Bay at the desk as well as got train tickets for Hue. They were prompt with taxi service and did everything they... More

We stayed at the serentity during our time in Hanoi and really enjoyed our stay. All the staff were so friendly, knowledgeable and helpful whenever we required assistance. They were happy to arrange tours / transport but were not pushy in anyway. They even went out of their way to accomodate us after we had checked out and had to... More