Our party of 3 had a pleasant stay at the Hanoi Elegance Diamond. There was an issue with noise on one night, but the overall experience was good. We stayed in 2 rooms while in Hanoi and in between visited Halong bay. On the first leg of our trip to Hanoi we had a room on a higher floor; I... More

We were three girlfriends travelling together and this gorgeous hotel felt like home. The service and care we received here was second to none. The girls on the desk, the Manager Binh and even the staff in the restaurant were exceptional. I cannot fault this gorgeous hotel. The rooms are well appointed, spacious and the care given to us was... More

This hotel just blew us away with the service and friendlyness of the staff. We were really made to feel like family there. Situated in the old part of Hanoi it is well placed for site seeing and getting around. The rooms are very comfortable and well appointed and you are even supplied with your own lap top computer in... More

Hotel is quite small but staffs were all friendly and helpful, breakfast area was very nice, its located very close to the lake, and I emailed them if they can arrange a birthday treat for my ex-boyfriend (he's my husband now :P) and they arranged a cake, with some balloons and flower petals, it was very pretty.

This is a perfect hotel. Close to the old quarter. Charming staff. Beautiful fit out. Amazing resturant. I can't wait to go back. Thank you to all the lovely staff who work at this oasis of calm in a crazy-busy city.

Friends had recommended this hotel to us and we will be doing the same! It was perfectly located on the edge of the Old Quarter very close to the lake. We booked an executive suite for our four nights which was lovely, large and airy with windows that opened onto the street. There was a lovely little cushiony nook positioned... More

I spent six nights at the Diamond Elegance in May. On arriving one day earlier than I had booked the hotel staff were good in sorting out a room solution for us. On the second night we moved into the room that we had booked. Unfortunately we could not stay there as the noise from construction work at the back... More

This hotel is convieniently located next to the lake (easy to get your bearings in what is a fairly complicated old town). There is a fantactic roof top restaurant and bar, where you also have your breakfast. The spring rolls are delicious! The rooms are clean and the staff very helpful. We also stayed in the Hotel Elegance Ruby but... More

We had a great first visit to Vietnam, made a lot easier with the exceptional service we received from staff at the Hanoi Elegance Diamond Hotel. I had booked a Indochina Sails Cruise in Halong Bay through the hotel and struck up a rapport with Mr Duong from the hotel who couln't have been more helpful. As we were on... More