Spacious rooms but there was blood in random places... On each of the two beds, the wall, bathroom window... Staff reasonably nice until checkout... Watch out fOr passport hOstage situation due to last minute balance due disagreement. Ps breakfast not free Linens Provided Free wi fi Do not book halong bay thrOugh them. They use joy travel, which is horrendous... More

We booked in a hotel called "The World Hotel" via Hostelworld.com. Considering the price is cheap and the pictures in their website looked very high-class, we decided to booked here. We originally booked for a single room and a twin room but later on, changed to 2 twin rooms. We sent them an email twice but no reply was every... More

We booked David guest house which was over the road from this place. Without explanation when we went to check in there he led us over to Hello Vietnam Hotel. First sign of awfulness was they had to turn on the power in the hotel. Second sign the guy gave us the key then made himself scarce Thirdly the door... More

When we arrived at this hotel we were greeted by a really friendly and warm greeting. It looked a bit rough around the edges but didnt seem too bad. Then we got to our room, it was dirty and dark. The shower head was not attached to the wall the toilet was broken. We did get a free toilet roll... More

When we arrived in Hanoi, we were very disappointed that the promised free pickup was not there. We went by the airport taxi ( 15 USD ) to Hello Vietnam. After arriving we got a room on the 4th floor. In front of our room door, there were women sleeping on the floor. Look very strange. When entered the room,... More

The photos of this hotel are very deceiving. We booked this hotel based on the reviews & photos, but the rooms we stayed in on levels 1 & 2.. were nothing like the photos or reviews at all. The room smelt, the beds were damp and linen all stained, the bathroom was awful (looked like it had not been cleaned... More

We booked this 'hotel' via Asia Rooms and when we arrived very late at night, we found out that it was a backpackers hostel (and looked NOTHING like the pictures).. The room was meant to be the Deluxe suite, and was very dirty.. The owner removed a pillow and towel before we could see them properly.. The window was replaced... More

Found this place through Lonely Planet Thorn Tree Forum. Cannot THINK why it rated a good review. If you want to stay in a place in the Old Quarter, think again!!! Incredibly noisy, filthy beyond belief, and some of the most unfriendly people on the streets I have ever met while traveling. This hotel itself is down a nasty, narrow... More