When we arrived in Hanoi, we were very disappointed that the promised free pickup was not there. We went by the airport taxi ( 15 USD ) to Hello Vietnam. After arriving we got a room on the 4th floor. In front of our room door, there were women sleeping on the floor. Look very strange. When entered the room,... More

The photos of this hotel are very deceiving. We booked this hotel based on the reviews & photos, but the rooms we stayed in on levels 1 & 2.. were nothing like the photos or reviews at all. The room smelt, the beds were damp and linen all stained, the bathroom was awful (looked like it had not been cleaned... More

We booked this 'hotel' via Asia Rooms and when we arrived very late at night, we found out that it was a backpackers hostel (and looked NOTHING like the pictures).. The room was meant to be the Deluxe suite, and was very dirty.. The owner removed a pillow and towel before we could see them properly.. The window was replaced... More

Found this place through Lonely Planet Thorn Tree Forum. Cannot THINK why it rated a good review. If you want to stay in a place in the Old Quarter, think again!!! Incredibly noisy, filthy beyond belief, and some of the most unfriendly people on the streets I have ever met while traveling. This hotel itself is down a nasty, narrow... More