Located in a small alley way, Service was A+, staff were very willing to help in any way, particularly miss trang. had trouble with wifi access during the 3 nights we were there however were able to use computer in lobby, even offered to use their office computer when other one was a bit slow. eftpos was also not working... More

This place is a dump! All they care about is taking you money. Upon check in we were told that we had to play 5 USD extra fro breakfast. We said no thank you--however after inspection of our reservation it was included in the price. The rooms are dirty--I really hope they change the sheets after guest check out but... More

A couple of tips at the end of the review. We booked a room at this hotel through www.booking.com for one night. When we checked in, they started offering tours, even before giving us the room! When we got into the room we noticed that did not correspond to what we booked (no balcony, no view, no bathtub, no safe... More

We were picked up at the airport at almost midnight. The price was right. Everybody was accommodating, helpful, cheerful, nice looking personnel, resourceful and took time in helping us in every which way. Giap helped in booking tours and good price too. We were invited twice at their new years dinner. Giap and his assistant accompany us to the train... More

We were taken to the Luxury Hotel by the staff of the Hotel that we had previously booked a room at - it seems they were full - so we were a bit unsure, especially when we were taken down a little lane that seemed incredibly unlikely to be home to a hotel. However, we were soon captivated by the... More

Great location, friendly staff, and cheap stay, the staff were very helpfull with booking trips had a great time

We stayed at luxury after reading fab reviews on here and booking 2 nights cheaply through agoda. However our stay wasnt very luxurious. We arrived and had difficulty locating the hotel with the taxi driver, in the end he just dropped us off on the main street that luxury is located off. there was no signage indicating where it was,... More

We stayed here for a few nights during our stay in Hanoi after stumbling upon it by chance! We arrived in town late at night without any reservation and initially checked out it's sister hotel before being offered a great deal at the Luxury Hotel. It;s a real hidden gem, tucked away up a side street, nice and quiet and... More

We arrived here after our reservation at another hotel didn't come through, and I am SO glad! This hidden hotel (bring a map or at least make sure you look it up first) in the back of a small alley in the backpacker district, near the church is truly a little gem. Quite spacious rooms and bathroom, an elevator, free... More