Hotel staff able to communicate in English, Staff are friendly and helpful, breakfast is nice, please try the yogurt. Room is spacious, comfortable and clean, wifi is available in the room,the shower is hot. Good location,walking distance to night market. From JC Malaysia

Overall very good but can be improved by refurbishment of the hotel lobby and inhouse restaurant. Very satisfied with the individual room provided during the stay. Every staffs provided excellent customer service and very helpful.

Great hospitality from the staff. The room is nice and comfortable. The hotel very near to the tourism area. All staff also providing reliable information to the tourist. Keep it up to maintain it. Finally, thank you to pearl suite hotel giving me a memorable holidays at hanoi, vietnam. I appreciate it.

Good location with lots of local foods, products for your convenience shopping. Hotel staff able to communicate in English well and not a bad service from them. We are give a room with a small balcony for relaxation.

We book 4 rooms 2N stay in this hotel( 8 ppl), the rooms are big and clean, the restaurant provide weatern and local breakfast. If you like the local food, just walk out from hotel you can see all kind of Vietnamese local food and restaurant ( normally you need to pay double price to enjoy the food in Hanoi... More

We found this hidden gem hotel coincidentally while searching the web. It was a beautiful hotel with perfect location and access to all the main attractions that the city had to offer .The hotel was also very good clean and comfortable and we had a family suite for 4 people in our room. Overall is impressive. The staffs were very... More

We found this hidden gem hotel coincidently while searching the web. It was a beautiful hotel with perfect location and access to all the main attractions that the city had to offer. The hotel was also very good clean and comfortable and we had a family suite for 4 people in our room. Overall is impressive. The staffs were very... More

I stayed at Pearl Suites Hotel in March 2013 for the second time and had my tours arranged by Alex, the manager. Those who have ever stayed in this hotel and known Alex will very likely agree with me that tours arranged by Alex are of great value and the overall experience staying in the hotel is a great value... More

I had a wonderful time during stay at this hotel. The hotel location is very convenience for shopping, hang around both day and night time. All hotel staffs are extremely nice and helpful. When I travelled to Sapa, I could safely leave my luggages here . The optional tour, train ticket and transfer that the hotel provided were high quality... More