Our group only stayed at this hotel for one night before exploring Halong Bay the next day. We thought that the hotel was very good, the rooms spacious and modern. Some of our party had to move rooms as they badly smelt of cigarette smoke, but this was carried out immedietly and without any problem. We all ate in the... More

We ended up in this hotel after arriving from Hanoi after a tiring 4hr coach ride. Though not as what we had expected, we didn't have much to complain because it was already quite late and all of us were worn out. Our local tour guide and the coach driver who had responsibly travelled with us all the way from... More

After all day visiting the beautiful rock formations in the bay - I don't remember all that much about the hotel. It was well maintained, and recently decorated. The room was comfortable. Breakfast buffet was much more "native" than touristy. I'm more western, and had trouble finding food that appealed to me. We traveled with some Asian families, and they... More

We stayed here on a family trip to Vietnam for the day. The rooms were nice and appeared clean and we had the most spectacular view of Halong Bay. The front desk people were cordial and set us up in our rooms in no time. The rooms we stayed in were what I would classify as 3-3 1/2 stars (the... More

After coming back from a trip through Vietnam, the Heritage Halong Bay was the most disappointing part of our holiday. The room was small, dated and the air conditioning smelled unpleasant. The restaurant was also dated and the food wasn't of a very good standard. The bar was musty and the only customers were the local 'ladies'. The pool was... More

The hotel was a good choice for just one night, but was nothing special. Overall the price/value ratio was OK, because the room was huge and clean, and the rate very cheap. However, I am sure there are other fancier hotels in Halong.

Although this hotel claims to be a four star and is described as 'glitzy' in travel books, it could only be described as such if you compare it to staying in a hostel with no electricity or running water. The rooms are cheaply furnished and although we had a beautiful view of Halong Bay, the windows were the cheapest quality.... More